RESIDENCE MANAGER

Job Description

Job Description

Who We Are:
Community Mainstreaming is a non-profit human service agency dedicated to providing services that help individuals with intellectual and developmental disabilities lead meaningful, productive lives within their community. Learn more about our impactful work at communitymainstreaming.org.

Overview:
The Residence Manager is responsible for ensuring the residence operates in alignment with each individual's service plan and required supports, while maintaining full compliance with applicable regulations, agency policies, and procedures.

Minimum Qualifications:

• Bachelor’s degree in human services or a related field (preferred)
• At least 3 years of experience in the Intellectual and Developmental Disabilities (I/DD) field
• Experience with medically complex individuals 
• Medical ICF experience a plus
• Strong knowledge of OPWDD regulations
• Valid and clean New York State driver’s license
• Excellent communication, leadership, and organizational skills
• Demonstrated ability to exercise mature judgment and respond to emergencies professionally
• Familiarity with eVero, ADP, and Microsoft Office (preferred)
• Smartphone required.

Generous Benefits:

• Medical Benefits: Generous employer contribution; eligibility begins the first day of the month following 60 days of employment.
• Dental Benefits: Employer-paid.
• Vision Plan
• Accident Insurance
• Critical Illness Insurance
• Pet Insurance
• Identity Theft & Fraud Protection
• Legal Services
• 403(B) Retirement Plan: Organization match of up to 5%.
• Life Insurance: Employer sponsored
• Tuition Assistance
• Section 125 Flexible Spending Program
• Additional Voluntary Life Insurance and Long-Term Disability Benefits

Paid Time Off:

• Up to 80 hours of vacation during the first calendar year of employment. Employees accrue an additional 8 vacation hours each subsequent calendar year, up to a maximum of 120 hours.
• Up to 40 hours of personal time per calendar year.
• 10 paid holidays.

As a non-profit organization, we offer employees the opportunity to qualify for Public Service Loan Forgiveness. Join our team and make a positive impact in the community while benefiting from this valuable financial relief.

Pay: $66,300/year

What You Will Do: 

• Manage all aspects of a residential program, ensuring the safety, well-being, and personal growth of the individuals supported.
• Handle high-pressure situations involving behavioral issues and emergencies with professionalism and care.
• Collaborate and communicate with other departments, providing updates to ensure seamless delivery of services.
• Proactively communicate with families to provide updates on the individuals within the residence.
• Oversee the training and development of direct care staff, including Assistant Managers, to maintain a high standard of service.
• Support the recruitment efforts for the house including interviewing and selection of candidates.
• Create and manage Individual Service Plans (ISP) and ensuring they meet both OPWDD and agency regulations.
• Oversee the implementation of Behavior Support Plans and strategies.
• Oversee health and fire safety standards, ensuring adherence to policies and legal regulations.
• Maintain and monitor budgets, ensuring fiscal procedures are sound and documented accurately including review and approval of billing services for the individuals.
• Adhering to OPWDD and agency standards within the residential house and participating in internal and external audits.
• Manage administrative tasks within the residence including payroll, daily oversight of time/attendance, scheduling and performance evaluations.

Work Location: 165 Station Road, Kings Point NY

• Monday- 8a-4p
• Tuesday-12pm-8pm
• Wednesday- 10a-6pm
• Thursday- 10a-6pm
• Friday -off
• Saturday-off
• Sunday-8a-4p

Work Hours/Schedule:
Full-Time (40 hours per week)

* Accessible by phone outside of regular hours to respond to questions and address urgent incidents as needed

Community Mainstreaming Associates is an equal opportunity employer.