Education & Literacy Programs Volunteer Coordinator (Limited Term) - 2025819

Job Description

Job Description

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

The Education & Literacy Programs Volunteer Coordinator oversees and coordinates various volunteer programs at World Relief Western Washington in support of our local office and work. This role primarily provides training, support, and resources to volunteers in the ESL, Financial Literacy, Detention Center Post-Release program, and Children & Family programs. Additionally, the Education & Literacy Programs Volunteer Coordinator provides support and resources to the program staff teams in these departments in the area of community/church engagement and volunteers.

This is a limited-term position funded through a grant agreement until February 28, 2027, and contingent upon funding extension.

This is a part-time position for 20 hours per week. Mon-Fri, flexible scheduling, some evenings and weekends; after the 90-day period, we offer working from home up to 2 days per week, but only if the work allows and only after the initial 90 days. 

ROLE & RESPONSIBILITIES:

• Regularly communicate with ESL and Children & Family program staff to learn their volunteer and community engagement needs, filter questions, and provide resources/accountability around volunteer care and data tracking.
• Regularly communicate with Detention Center Post-Release volunteers to schedule their involvement and keep them up-to-date with new developments in this work.
• Maintain regular contact with volunteers and field questions or concerns as they arise.
• Provide volunteer appreciation, recognition and ongoing training opportunities.
• Plan and facilitate meetings and quarterly training for volunteers, including workshops and guest speakers.
• Support volunteers in building long-term, mutually transformative relationships in their roles.
• Work closely with Outreach Manager and other WRWW staff to pivot and adapt volunteer roles as needs change and assist volunteers through ongoing role transitions.
• Actively participate and contribute to External Engagement Team meetings and promotional activities, engaging the community in the work of World Relief Western Washington as a member of the Outreach Team.
• Work closely with the rest of the External Engagement Team to fulfill speaking engagement requests, as well as engage in recruiting and promotional events and community engagement opportunities.
• Maintain up-to-date records of volunteer information, hours and activities; enter data regularly into database.
• Create and implement program evaluation tools to measure volunteer and participant experience.
• Track volunteer engagement, program data, and regular program improvement goals.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license and ability to pass MVR standards 
• Organized and able to manage competing priorities
• Demonstrated ability to work effectively and sensitively with people of diverse cultural and religious backgrounds 
• Familiarity with trauma informed responses and cultural humility
• Flexible schedule for some evening and weekend volunteer trainings and events
• Excellent written and oral communication skills in English 
• Bachelor’s degree or equivalent experience

PREFERRED QUALIFICATIONS:

• Volunteer and/or program management experience 
• Intermediate computer knowledge, including MS Office and the ability to learn new programs
• Initiative and ability to work independently
• Excellent communication skills (oral and written) 
• Excellent interpersonal skills and ability to communicate across cultures
• Ability to maintain confidentiality and professionalism

World Relief offers a competitive benefits package and employee discount program for full-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

***

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.