Part-Time Customer Service Representative III

Part-Time Customer Service Representative III

This position is assigned to the Senior Center.

Job Summary:

The Customer Service Representative III will provide excellent customer service to members and participants. Assist with facility, event and program activities including set-up, assignment of duties, supervision and take down. Ensure safe environment for participants. Responsible for open and close of facility. Follow all City of Conroe and Center policies and procedures.

Qualifications:

Knowledge, Skills and Abilities:

• Experienced in staff supervision
• Experience in delivery of recreation programs and/or services to the public
• Cash handling
• Excellent communication skills

Education and Experience:

• Minimum age of 18 years old
• High school diploma or equivalent
• Minimum of one year of experience in a leadership role

Special Requirements:

• Ability to obtain relevant certifications

Physical Demands:

The work is medium and requires the ability to exert up to 40 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity and walking.

Benefits:

The City of Conroe offers an employee assistance program and free membership at the City's pool and recreation center facilities for all employees. Starting salary for this position is $13.65 hourly.

The City of Conroe is an Equal Opportunity Employer.

Must pass background check and pre-employment substance abuse screening as a condition of employment. A motor vehicle record check and job-related doctor's physical exam may also be required. Safety-sensitive positions remain subject to random drug and alcohol testing after hire.