Software Operations Lead

Date Posted: 2026-07-07 Country: United States of America Location: US-MA-MARLBOROUGH-MA2 ~ 1001 Boston Post Rd ~ BLDG 2 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. We are seeking a Software Operations Lead for SPY-6 to guide and coordinate the Field Engineer team and ensure the successful delivery, deployment, and sustainment of high-quality software products. You’ll collaborate with product leadership and engineering teams to translate program objectives into executable plans, manage field operational readiness, and maintain the tools and processes that keep our systems mission-capable. This is a highly impactful role blending technical depth, leadership, problem-solving, and operational execution. This position is 100% on-site in Marlborough Massachusetts. What You Will Do Lead Operational Excellence: Oversee and coordinate SPY-6 Field Engineers, ensuring high-quality software delivery, deployment, and field operations aligned with program goals and customer expectations. Maintain installation and runtime tooling to ensure operational readiness across all fielded environments. Plan, Align, and Prioritize: Partner closely with the SPY-6 Chief Product Owner (CPO), Software Lead, and BCLs to plan, prioritize, and manage the Field Engineer team backlog. Manage release packages, ensuring alignment with program needs, technical dependencies, and team capacity. Support the Mission in the Field: Provide direct software support at test sites, including troubleshooting, triage, and issue resolution. Escalate unresolved or systemic technical issues to program leadership with clear analysis and recommended actions. Enable Teams to Deliver: Coordinate personnel support for program activities, including events, integration periods, and deployments. Mentor and coach Field Engineers to ensure readiness, optimized performance, adherence to process, and continuous improvement. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibited by local laws/regulations. Experience in software engineering, software field support, systems engineering, or a related technical field. Experience supporting deployed systems, field operations, or mission-critical environments. Experience planning and prioritizing work in agile or iterative development environments. The ability to obtain and maintain a U. S. government issued Secret security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer Familiarity with radar systems, defense systems, or large-scale real-time software. Experience with software deployment pipelines, installation tooling, or operational monitoring solutions. Ability to translate field conditions and customer needs into actionable engineering tasks. Strong technical background with the ability to troubleshoot and resolve field software issues. Demonstrated leadership experience guiding technical or field teams. Excellent communication skills with ability to coordinate across stakeholders. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation eligible. Learn More & Apply Now! Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite roles, commuting to and from the assigned site is the employee’s personal responsibility. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.