Vaccine Customer Representative - Central Illinois

Vaccine Customer Representative - Central Illinois at Merck in Boise, Idaho, United States Job Description Job Description The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Companys vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and contract adherence in an effort to help the provider or system increase their immunization rates among appropriate patients and help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for a variety of customers within their assigned geography. These customers may include health care providers such as physicians, nurses, pharmacists as well as quality directors, immunization managers, and office managers. Within their geography there are various health care locations that they will call upon in order to execute their role including: clinics, health departments, integrated delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the extended team. The primary activities include: + Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Companys vaccine attributes in accordance with product labeling, and CDC and professional society recommendations. + Providing Company Vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Companys promotional materials. + Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the Company portfolio. + Assisting customers with education to improve their organizations immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ. + Regularly monitoring their business performance against objectives using company provided tools. + Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with Our Companys policies, standards, and ethics. + Maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines. Specifically: + Within select customer accounts, acts as primary point of contact for the customer, meet with key customers/personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients needs. Identifies business opportunities and makes information available to relevant stakeholders to support the identified immunization needs. + For select customer accounts, coordinate with our Companys customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization rates. This territory covers: Central Illinois The ideal location to reside is within this territory. Travel (%) varies based on candidates location within the geography. Position Qualifications: Education: + Bachelors Degree with 0-3 years Sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices). Required Skills: + Demonstrated aptitude to excel in current or previous educational or professional roles + Ability to work both independently and within a team environment + Strong organizational and time management skills + Excellent interpersonal and communication skills Other Requirements: + Valid Drivers license Preferred Skills/Experience: + Ability to convey technical concepts accurately and clearly + Prior experience working in a technical/scientific field or healthcare environment + Previous sales, account management, consultative, or customer service experience + Experience developing and executing a plan for engaging customers and meeting customer needs + Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations + Ability to analyze metrics to assess progress against objectives + Vaccines experience Required Skills: Account Management, Account Management, Business Opportunities, Business Reviews, Channel Partner Management, Communication, Customer Strategy, Healthcare Service, Identifying Sales Opportunities, Interpersonal Communication, Lead Generation, Managed Care, Market Analysis, Medical Affairs, Monitoring Control, Pharmaceutical Sales, Revenue Maximization, Sales Compliance, Sales Forecasting, Sales Innovation, Sales Presentations, Sales Promotions, Sales Reporting, Sales Strategy Development, Sales Territory Management {+ 1 more} Preferred Skills: Current Employees apply HERE (Current Contingent Workers apply HERE (US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights (EEOC GINA Supplement? We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts (The salary range for this role is $79,200.00 - $124,700.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including, but not limited to relevant education, qu To view full details and how to apply, please login or create a Job Seeker account