Front Desk Agent

Welcome to the beauty of simplicity. At Fairfield Inn by Marriott, we're always evolving with the time, but our tradition of hospitality is unchanged.

As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Fairfield by Marriott as well as several other well-known hotel and restaurant brands. Whether playing on this team for a year or a career, opportunities to learn, grow, contribute, and win are endless!

Fairfield Inn & Suites in Bloomsburg, PA, is seeking an upbeat Front Desk Agent to join its dynamic team! Our ideal candidate has strong communication skills and enjoys working with people.

• 1st Shift (7 am - 3 pm)
• 2nd Shift (3 pm - 11 pm)

Job Summary

• Process guest check-in/out, including collecting payment
• Provide information about hotel policies, services, and amenities
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments, including assisting with breakfast, laundry, or housekeeping duties
• Maintain and clean the lobby and bathroom as needed

Requirements

• Ability to stand for long periods
• Lift/carry up to 50 lbs.
• Must have sound judgment and discretional skills and be able to work with little or no supervision
• Proficient with standard windows-based computer programs, including Microsoft Word and Excel
• Must be able to operate basic office machines, i.e., copier, fax, printer, phones, etc.
• Organization and time management skills are required
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities

Benefits

• Competitive wages
• Discount Program
• Medical insurance - based on benefits eligibility of employment status
• Dental and vision plans - based on benefits eligibility of employment status
• Paid Time Off (PTO)
• 401(k) Plan with company match
• Advancement opportunities
• Commitment to professional development
• Fun, fast, and friendly teamwork environment

Disclaimer

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

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