Lead Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Senior Software Engineer - Finance Technology, your role will be to architect, develop and build robust technology solutions that scale the Finance processes, and related systems. This involves close collaboration with teams across Business Transformation, Application Engineering, Application Product Management, Docusign Product, Data, and Integration teams.

This position is an individual contributor role reporting to the Director, Application Engineering - Finance.

Responsibility

• Design, develop and build robust enterprise application solutions using modern full-stack technologies, and develop next-generation agentic solutions

• Ensure application high availability and reliability by implementing robust error handling and alerting frameworks

• Adhere to and enforce strict coding standards and best practices to ensure code quality and system security

• Utilize and manage CI/CD pipelines for seamless, automated code deployments across various environments

• Architect and implement seamless integrations using integration platforms like OIC within the Quote-to-Cash functional domain, leveraging data from Oracle Fusion and Salesforce to facilitate end-to-end subscription flows

• Optimize API performance focusing on response time, reliability, scalability, and resource efficiency

• Leverage AI tools, such as GitHub Co-Pilot, to actively manage and reduce code complexity, redundancies, and inefficiencies

• Collaborate closely with various stakeholders, including Product Managers, Enterprise Architects, Technical Leads, and business users, to gather requirements and design scalable systems

• Develop prototypes and execute Proof of Concepts including creating sophisticated design agents utilizing cutting-edge AI frameworks such as LLMs and RAG, MLOps, Python

• Drive root cause analysis and implement long-term solutions for production issues to ensure system reliability and performance

• Take ownership of software deliverables, ensuring high standards in quality, security, scalability, performance, and maintainability

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor's degree in Computer Science or a STEM field with 8+ years of software engineering experience architecting and delivering complex, large-scale commercial applications or platform services

• Experience in full-stack development using Java, JavaScript/TypeScript, and modern frontend frameworks like React

• Experience in OIC (Oracle Integration Cloud), VBCS, APEX, Groovy, PL/SQL, and Oracle Fusion Cloud APIs

• Experience with Python and modern frameworks (Django, FastAPI) for backend services and automation

• Experience with web service technologies (REST, SOAP, JSON/XML), modern API practices, and designing high-performance integrations

• Experience in AI frameworks, ML Ops, RAG architectures, LLMs, Agentic AI, and enterprise AI deployment models for internal and external platforms

• Experience with SQL and cloud-native technologies (Docker, Kubernetes) and CI/CD pipelines

• Experience leveraging cloud service providers and their native services-including AWS, Azure, and Oracle OCI to architect, develop, and deploy scalable, high-performance applications

• Experience working in Agile environments (Scrum) using Jira and Confluence

Preferred

• General understanding of Quote-to-Cash business processes, including Accounts Receivable, Subscription Management, Pricing, and Product Information Management (PIM)

• Experience with cloud services from major public cloud platforms (AWS, Azure, Google Cloud, Oracle OCI)

• Excellent communication skills

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $164,700.00 - $266,000.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at View email address on click.appcast.io for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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