Staff Product Manager

Job Description

Job Description

Hi, we're Oscar. We're hiring multiple Staff Product Managers to join our Product team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

We are hiring Staff Product Managers to join our Core Insurance Platform and Network pillars. By applying to this job post, you will be considered for all Staff Product Manager openings across our tech org.

Core Insurance (Payment Integrity):

Every dollar Oscar pays on a claim that contains a billing error, a coding mistake, or fraud is a dollar that doesn't go toward affordability for our members. Oscar's Payment Integrity team makes sure we pay claims accurately. Historically, this work has been heavy on friction - retrospective audits, denials, and provider disputes that create burden for everyone, including members. Oscar is shifting toward a prospective model that puts members first: catching issues upstream instead of resolving them after the fact.

As a Staff Product Manager on this team, you will own the strategy and roadmap for a domain being reshaped by AI. You'll lead work that combines Oscar's core insurance technology platforms - rules, audits, recovery workflows - with LLM-powered medical record review, anomaly detection, and agentic workflows that compress weeks of human review into hours. You'll partner with engineers, data scientists, clinical coders, finance, and vendor partners to ship products that meaningfully reduce avoidable spend without adding friction for providers or members.

Network:

As a Staff Product Manager on our Network team, you will own the product strategy for our provider data reconciliation and quality platform. You'll transform our existing reconciliation engine into a transparent, operator-controlled system that empowers Network Operations teams to maintain high-quality provider data with confidence. You will define product strategy for provider data reconciliation, quality tooling, and operational configurability across credentialing, contracting, and provider data operations workflows. You will drive explainability of complex ETL pipelines and reconciliation logic, making the "why" behind data decisions transparent to operational partners. You will enable self-service operations by building configuration interfaces that shift control from engineering to business operators and partner deeply with data engineering to validate data models, relationship logic, and completeness while translating technical concepts for business stakeholders. As a Staff Product Manager, you will deliver visibility products that help Network Operations and downstream client teams understand provider data health, utilization patterns, and conflict resolution workflows

You will report into a Director, Product.

Work Location:

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $180,504.00 - $236,911.50 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

• Driving the execution of complex, cross-functional initiatives by managing projects that will drive operational efficiencies and achieve key business objectives.
• Partnering closely with stakeholders including cross functional department leaders across the business including Product, Design, Engineering, Network and Operations to define strategy and roadmap.
• Collaborating with Engineering and Product leadership to make resource trade-off decisions and to ensure teams are working together effectively.
• Provide recommendations to leadership for product enhancements to improve existing products and development of new ones.
• Develop operating models for new products in partnership with leadership.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Requirements:

• 7+ years of product management experience.
• 5+ years of experience in driving rigorous prioritization processes.
• 5+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL.
• 3+ years of experience leading complex, cross-domain initiatives.
• 3+ years of experience root-causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap.

Bonus points:

• Comfort in working in highly collaborative environments while ensuring the team is always driving towards a decision.
• Excellent analytical and quantitative skills; proved experience using data to identify opportunities, test theories and evaluate success.
• Experience as an end-to-end thinker; the ability to look at a problem and create a solution all the way from top-level goals to smaller details.
• Ability to influence and manage stakeholders at all levels and experience working across all levels of leadership using strong communication and structured thinking.

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (View email address on ziprecruiter.com) to make the need for an accommodation known.

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