Design Associate / Customer Service

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule

If you're great at reading people, making recommendations, and solving problems behind the bar or in customer service, you already have what it takes to succeed here. At Art of Drawers, Design Associates use those same skills to help clients solve frustrating home storage issues with custom solutions. No design degree required.

What You Get

• Pay Upgrade: $80-$120/hour (compare that to $15-25/hour + tips)
• Monthly Bonuses: Extra cash based on appointments closed
• Flexible Schedule: Work the days you want (e.g., Tuesdays - Thursdays)
• Mostly Field Work: 90% client homes, 10% home office—no standing behind a counter all day
• Employee Discounts: 50% off all products
• Fast Hiring: We respond to qualified applicants within 24 hours

What You'll Do

• Meet clients at their homes to understand their storage frustrations (like reading what a customer needs at the bar)
• Recommend custom solutions that actually solve their problems (consultative, not pushy sales)
• Follow up with your client base to ensure they're happy and refer friends
• Coordinate with the team and manage your appointments

Who You Are

• Great communicator who builds rapport quickly (if you can handle a packed Friday night bar rush, you can do this)
• Goal-oriented and self-motivated
• Have your own phone, computer, printer, and reliable car

Our Hiring Process

• Phone interview within 24 hours
• In-person interview within a few days
• Offer letter and lunch with the owner within 7 days

About Art of Drawers
We help homeowners fall in love with their kitchens again by transforming existing cabinets inside and out. Through custom pull-out drawers, organization solutions, and cabinet refacing, we turn outdated, cluttered spaces into beautiful, accessible, and highly functional kitchens—without the cost and disruption of a full renovation. We're growing and need people-oriented problem-solvers who know how to listen, recommend solutions, and make customers feel heard. You bring the people skills, professionalism, and drive—we'll teach you everything you need to know about transforming homes and creating exceptional customer experiences.