Claims Administrator

Responsibilities Manage all aspects of international cargo claims, including intake, documentation, communication, and resolution. Acting as a subject matter expert, ensure claims are handled in accordance with industry standards while engaging with carriers, insurers, and internal stakeholders to achieve timely and favorable outcomes. Emphasize education, transparency, and proactive communication to support both internal teams and clients throughout the claims lifecycle. Support client retention and risk mitigation by ensuring cargo loss and damage claims are handled professionally and efficiently. Negotiate with carriers, insurers, and third parties to secure favorable settlements. Educate internal teams on claims processes and best practices. Requirements 5+ years of administrative or operational experience in cargo claims, transportation, or insurance Experience handling ocean, air, or inland cargo claims Strong knowledge of cargo insurance policies, claims filing deadlines/procedures and third-party recovery Ability to negotiate settlements and manage loss recovery activities Proficiency in Microsoft Office and transportation management systems Strong data analysis skills Bachelor’s degree in a relevant field (Preferred) Professional certification (e.g., Lloyd’s Claims Administrator or similar) (Preferred) Core Competencies Demonstrates expertise in managing international cargo claims, ensuring compliance with industry standards, and effectively negotiating settlements. Proficient in data analysis and communication to support client retention and risk mitigation. Certifications & Qualifications Lloyd’s Claims Administrator Tools & Technologies Microsoft Office Transportation Management Systems #J-18808-Ljbffr Jobtailor