Housekeeping Manager

Job Description

Job Description

Join the Millennium Hotels and Resorts team as a Housekeeping Manager, where you will play an essential role in delivering exceptional hospitality and maintaining the highest standards of cleanliness across our esteemed properties. As the Housekeeping Manager, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring immaculate guest rooms, public areas, and facilities that reflect our brand’s commitment to guest satisfaction.

Your key responsibilities will include managing and training housekeeping staff, conducting inspections, and implementing efficient housekeeping procedures. With your keen attention to detail and strong leadership capabilities, you will empower your team to create a welcoming and spotless environment for all guests.

KEY RESPONSIBILITIES

• Supervise and train housekeeping staff, conducting performance evaluations and fostering professional development.
• Ensure that all guest rooms, lobbies, and common areas are cleaned and maintained to the highest standards.
• Perform regular inspections to guarantee cleanliness and adherence to quality standards.
• Coordinate housekeeping schedules and daily assignments to achieve efficiency in operations.
• Manage inventory of cleaning supplies, equipment, and linens, ensuring cost-effective usage.
• Respond to guest feedback and resolve any issues related to housekeeping services promptly.
• Promote safety and sanitation procedures and ensure compliance with health regulations.
• Assist with budgeting and expense management to achieve department goals.
• Support the training of new staff and the continuous development of existing team members.
• Act in the Director of Housekeeping's absence, ensuring continuity of leadership.

About Us:

The Millennium Maxwell House is located just north of downtown Nashville. The hotel boasts 287 guest rooms, including luxurious suites, and offers over 27,000 square feet of flexible event space. The Millennium Maxwell House provides a warm, relaxed setting to call home during your visit to Nashville.

The starting pay rate for this position is $20.00/hour. Compensation will vary based on experience and qualifications.

We are an equal opportunity employer and welcome candidates from all backgrounds. We encourage individuals to apply without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements

• High school diploma or equivalent; degree in hospitality management or related field preferred.
• Minimum of 2-3 years of housekeeping management experience in a hotel or resort setting.
• Proven leadership and team-building skills.
• Strong organizational skills and attention to detail.
• Familiarity with housekeeping procedures and protocols.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Basic computer literacy for scheduling and inventory tasks.
• Flexibility to work various shifts, including weekends and holidays.
• Understanding of safety and sanitation regulations in the hospitality industry.

Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Wellness Resources
• Free Parking