Lead Restoration Technician

Job Description

Job Description

The Lead Restoration Technician leads a small technician crew through water damage, mold remediation, storm damage, and fire and smoke restoration projects. This role supports 24/7 emergency response, coordinates restoration activities from assessment through completion, and provides a pathway toward project manager responsibilities.

Responsibilities

• Assess damage and develop restoration plans for affected properties.
• Lead water extraction and structural drying activities.
• Perform and oversee mold remediation and fire and smoke restoration work.
• Coordinate storm damage restoration projects and emergency response activities.
• Supervise a small technician crew and assign daily work.
• Conduct moisture detection, quality inspections, and completion reviews.
• Communicate with clients regarding project status, work performed, and next steps.
• Maintain project documentation and estimates using company-specific software, a mobile field platform, and Xactimate.
• Ensure compliance with safety requirements and restoration procedures.

Preferred Qualifications

• 5+ years of experience in property restoration.
• IICRC certification.
• Experience with water extraction, structural drying, mold remediation, and fire and smoke restoration.
• Proficiency in moisture detection and project documentation.
• Experience leading restoration crews.
• Strong customer service and client communication skills.
• Commitment to safety compliance.

United Water Restoration Group of Atlanta North is a professional restoration company serving homeowners and businesses throughout the North Metro Atlanta area. We specialize in water damage restoration, fire and smoke damage restoration, mold remediation, and property reconstruction.

As part of a nationally recognized restoration franchise, we are committed to providing exceptional customer service, quality workmanship, and rapid emergency response. We take pride in helping customers restore their properties after unexpected disasters.

We are building a team of dependable, hardworking professionals who value teamwork, integrity, safety, and customer satisfaction. We offer opportunities to develop valuable skills and grow within the restoration industry.

Company Description

United Water Restoration Group of Atlanta North is a professional restoration company serving homeowners and businesses throughout the North Metro Atlanta area. We specialize in water damage restoration, fire and smoke damage restoration, mold remediation, and property reconstruction.\n\nAs part of a nationally recognized restoration franchise, we are committed to providing exceptional customer service, quality workmanship, and rapid emergency response. We take pride in helping customers restore their properties after unexpected disasters.\n\nWe are building a team of dependable, hardworking professionals who value teamwork, integrity, safety, and customer satisfaction. We offer opportunities to develop valuable skills and grow within the restoration industry.