Concession Lead

Join The Johnson County Park And Recreation District Team

Help make a real impact in this community! As part of our National Gold Medal Awardwinning organization, you'll help bring joy, adventure, and enrichment to millions each year. JCPRD welcomes over 7 million visitors to our parks and engages 3 million+ participants in more than 4,000 programsand we're still growing.

When you work at JCPRD, you're joining a team recognized locally, regionally, and nationally for excellence in parks, recreation, culture, education, and public service. Enjoy outstanding benefits, retirement plans, employee incentives, and a workplace culture built on passion, creativity, and teamwork.

Named Best Large Employer in Johnson County for two years running, JCPRD is the perfect place to grow your career, make a difference, and have fun doing it. Come work where you playand help us inspire healthier, happier lives for everyone!

Job Description

Primarily provides on-site supervision of concession operations during leagues, tournaments, special events, and other assigned activities.

Directly supervises and provides leadership to up to 12 seasonal concession staff members at a time, assigning responsibilities and ensuring adequate coverage throughout the event.

Serves as the primary point of contact for concession staff during assigned shifts and communicates operational needs or concerns to the Concessions Coordinator, Assistant Manager, or Manager.

Ensures concession operations are opened, operated, stocked, and closed properly while directing staff and maintaining customer service, cleanliness, food preparation, and cash-handling standards.

Maintains a clean, organized, and safe concession environment, including concession stands, storage areas, equipment, and surrounding service areas.

Monitors product levels throughout events and assists with stocking and replenishment to meet patron demand.

Assists with receiving, handling, storage, and organization of concession products and supplies.

Ensures proper food preparation, presentation, portion control, and product quality.

Monitors cash handling procedures and assists with accurate cash accountability, register operations, and end-of-shift reconciliation.

Provides excellent customer service and addresses routine patron questions, concerns, or service issues in a professional manner.

Assists with training seasonal concession staff and reinforces proper operating procedures and expectations.

Communicates staffing, inventory, equipment, customer service, and operational concerns to management in a timely manner.

Assists management with maintaining consistent concession standards across assigned facilities and events.

Required to work a minimum of 20 hours per week.

Performs other duties as assigned.

Job Requirements

High School diploma or equivalent.

1 year of food service experience.

1 year of staff supervision or leadership experience.

1 year of cash handling experience.

Knowledge of food preparation, inventory, equipment, and food safety.

Ability to provide excellent customer service.

Strong communication and organizational skills.

Ability to work in a fast-paced environment and manage multiple tasks.

Ability to lift up to 50 lbs.

Ability to stand and walk for extended periods.

Must possess a valid driver's license.

Must be available to work evenings, weekends, holidays, and peak event periods as needed.

Must meet JCPRD background and reference screening requirements.

JCPRD requires reference/background screening for all positions. Specified criteria may vary by Department.