Client Service Coordinator

Job Description


Join us as a Client Service Coordinator!

Create, cultivate and promote an upbeat facial bar. Asking that only motivated, positive, hard-working people apply!

The Client Service Coordinator is responsible for creating a welcoming and inclusive experience for everyguest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette and product and service recommendations.

As a Front Bar Receptionist, you will perform the following critical functions.

• Deliver an exceptional guest experience by upholding and exceeding FACE FOUNDRIÉ's high standards of hospitality and professionalism.

• Accurately schedule appointments with efficiency, precision, and a strong attention to detail.

• Consistently meet or exceed individual and team sales goals, including membership enrollments and retail product sales.

• Confidently educate guests on FACE FOUNDRIÉ's services, memberships, and skincare products to promote continued client loyalty and satisfaction.

• Partner with the Operations Manager to monitor inventory levels and proactively communicate supply needs.

• Support daily operational processes to ensure seamless front bar and studio performance.

• Maintain impeccable store presentation standards to reflect the FACE FOUNDRIÉ brand at all times.

• Follow all company timekeeping, safety, sanitation, and hygiene protocols to ensure compliance and a safe, clean environment for guests and team members.

• Participate in all required training and team meetings to stay aligned with company goals, initiatives, and best practices.

• Take ownership of keeping the front bar area organized, clean, and fully stocked to ensure an exceptional guest experience from start to finish.

Experience

• Guest Service Experience (1 year)

• Sales Experience

• Salon Experience Preferred

• Current Esthetic Students Preferred

Job Type: Part Time

Availability: Weekends

Required Education: High School Diploma, or equivalent

*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring