IT, Product Delivery Manager

IT, Product Delivery Manager

Castle Biosciences Inc. is growing, and we are looking to hire a full-time Product Delivery Manager working from our Phoenix, AZ office location, with a start date of July 1, 2026.

Exceptional Benefits Package:

• Excellent Annual Salary + 20% Bonus Potential
• 20 Accrued PTO Days Annually + 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire

A DAY IN THE LIFE OF A Product Delivery Manager

The Product Delivery Manager acts as a strategic driver of IT product initiatives while overseeing and enabling effective delivery execution. As delegated by Information Technology and Commercial leadership, this role coordinates cross-functional delivery while supporting the consistent and effective use of Agile practices. This role builds partner and client relationships, supports integration and delivery, assists with account management, and helps improve customer support. This role exists to lead cross-team collaboration to drive effective delivery and alignment with business goals. This role will spend the majority of its time facilitating Agile ceremonies, including daily standups, retrospectives, product synchronization meetings, and roadmap reviews; coordinating and overseeing weekly Clinical LIMS software releases to ensure successful deployment and operational continuity; and supporting the onboarding of customers utilizing EMR systems for electronic laboratory ordering by managing integration activities, stakeholder communication, and implementation readiness.

REQUIREMENTS

• Facilitate Agile ceremonies, including standups, retrospectives, product syncs, and roadmap reviews.
• Manage and prioritize lab integration requests from customer portals (Exemplar Help, Castle Connect).
• Coordinate and oversee weekly Clinical LIMS software releases.
• Lead Lab Integration customer engagement operations and activity tracking.
• Maintain accurate, up-to-date product documentation in Confluence.

SCHEDULE

• Full-time position, Monday through Friday from 8:00 AM to 5:00 PM located in our Phoenix, AZ location.
• Occasional evening or weekend hours may be required to complete projects with minimal impact to business operations.

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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