Medical Support Assistant (Patient Registration)

Job Title

Medical Support Assistant

Duties

Assists patients in completing new or updated forms for the Resource Patient Management System (RPMS) patient registration system. This will include inpatients, outpatients, emergencies and after hour patients and for all other clinics.

Maintains, key-enters, updates and verifies all alternate resources data necessary for patient registration and for accurate billing through the use of the RPMS patient registration system and electronic eligibility system. Makes corrections as necessary to improve the patient registration system.

Interviews patient to obtain current information to initiate a new health record and communicates back to Medical Records to reactivate a retired/stored record. Enters all information into the patient registration system of the RPMS.

Initiates required forms for Advance Directives and provides information on Advance Directives as required by the Patient Self-Determination Act of 1990 and NM Uniform Health Care of 1995.

Collects payment from non-beneficiaries' staff and/or family members for medical services and who are covered under Preferred Provider Organization (PPO) insurance arrangements.