Network Technician - South Zanesville - Full Time

MVHC is growing and has an immediate opportunity for a Network Technician to join our Team!

Thank you for your interest in Muskingum Valley Health Centers and for considering MVHC as your next career path! At MVHC, we believe it takes a team to help change the face of health care. MVHC serves as a critical healthcare resource to ensure that all members of our community have access to affordable and high-quality health care. Our staff is dedicated, constantly learning, and eager to make a difference in the lives of the thousands of patients we serve each year. We strive to hire those who embrace our mission and values and pride ourselves in developing a team of employees that you can call family. If you want to make a difference and are passionate about what you do, consider MVHC for future employment and a rewarding career!

We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, we encourage you to apply.

General Summary:

The Network Technician is responsible for assisting in the design, implementation, and maintenance of the network infrastructure and security. This includes but is not inclusive of connectivity, data switches, firewalls, and security software. This position also serves as Tier 2 support for all IT-related tasks regarding computer hardware and software.

Minimum Qualifications:

• 5 Years of experience working in a network environment.
• Experience with various WAN technologies (VPN, SD-WAN, Etc.).
• Experience with monitoring and configuring switches, routers, and firewalls.
• Experience with Active Directory.
• An advanced understanding of computer hardware, operating systems, application software, computer and network security principles.
• Strong customer service and communication skills.
• Ability to complete assigned tasks with minimal supervision.
• Ability to manage multiple tasks.
• Ability to manage relationships with internal and external customers.

Desired Qualifications:

• Cisco Certified Network Administrator (CCNA) certification
• Network Related IT Certifications
• Experience Managing Microsoft 365 Environment

Working Conditions:

• Lifting up to 50 lbs. occasionally.
• Carry up to 20 lbs. occasionally.
• Standing 1-2 hours at a time.
• Walking approx. 30 minutes per hour throughout the day.
• Withstanding pressure and deals with emergency situations as needed.
• Average working hours with possible non-traditional hours.
• Potential for exposure to blood and body fluids.
• Ability to deal with upset or disgruntle staff in order to deescalate the situation.

Specific Duties and Responsibilities:

• Configure all assigned networking and voice devices in accordance with best practices and in the best interest of MVHC security and functionality.
• Assist with design of networks and connectivity for additional MVHC sites.
• Keeps all assigned device configurations current, standardized, and secure.
• Always maintains a current backup of network-related device configurations as assigned.
• Provides phone and in-person user support for technology-related problems.
• Completes network software installations, troubleshooting, and support for assigned networking or voice applications.
• Recommending or requesting the procurement of networking equipment or replacement parts/equipment and outside vendor services as needed for networking equipment.
• Setup end-user accounts and timely maintenance of these accounts for network and telephony connectivity purposes.
• Support IT Team in maintaining and rolling out new features.
• Provide basic level expertise in the function and operation of standard office applications.
• Performs regularly scheduled maintenance on network, telephony and associated software.
• Provides telecommunication system support.
• Travel to MVHC sites required.
• Timely communication, response, escalation and resolution of system down scenarios.
• Assist in providing budgetary numbers for support and procurement of networking and telephony needs.
• Advanced communication and change management updates to all key stakeholders involved and impacted by changes.

Position details:

Full Time with Benefits

About MVHC:

Founded in 2008, MVHC serves as a best-in-class health care resource to ensure all members of the communities we serve have access to high-quality, affordable health care. As your "community of care," we are dedicated to serving the primary care needs of the residents in each of our convenient locations in Muskingum, Morgan, Coshocton and Guernsey counties. We are local, non-profit, and community owned. The MVHC community is comprised of more than 500 staff and providers committed to health care, and we truly appreciate the opportunity to improve the lives of residents in the communities we serve!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Why join MVHC?

At MVHC, we strive to create an environment which promotes healthy work-life balance, one that provides you the opportunity to make a difference in the lives of our patients, while maintaining your family and personal objectives. This is an exciting time of growth for MVHC where we are positioned to expand access to the communities that we serve. We hope that you will consider joining the MVHC team.

• Employee satisfaction rating of 90%
• Equal opportunity employer; selection of applicants for employment is based only on qualifications and the requirements of a specific job
• We are local, non-profit, and community owned
• We offer a team approach to patient-centered comprehensive primary care

We'll also reward your hard work with:

• A comprehensive benefits package including medical, dental, vision, prescription drug, and a health savings account option for those who qualify.
  • All insurance benefits are available for both employee and family, regardless of what a spouse may be offered through his/her employer.
• 401k with employer match for those who qualify.
• Paid time off plus seven paid holidays per year for those who qualify.
• Employer paid life insurance.
• Life insurance voluntary benefits.
• Employee Assistance Program (EAP).
• Educational Assistance Program for those who qualify.
• Access to Credit Union.
• Wellness program:
  • Ability to earn an insurance premium reduction for those who qualify.
  • Fitness membership monthly stipend.
• And much more!

Thank you for considering a career with MVHC! Come join our dedicated team and see what is possible... Grow with us!