Bilingual Call Center Representative

Join Our Growing Team at Peak Dental Services! Are you ready for an exciting career in customer service where you can make a real difference every day? Peak Dental Services is rapidly expanding, and we’re looking for an enthusiastic, Join Our Growing Team at Peak Dental Services! Are you ready for an exciting career in customer service where you can make a real difference every day? Peak Dental Services is rapidly expanding, and we’re looking for an enthusiastic, Bilingual Call Center Representative to join our dynamic team full-time ! Why Peak Dental Services? At Peak Dental Services, we believe in creating a supportive, inclusive work environment where you can thrive! We’re a rapidly growing dental network with a clear vision for the future, and we need dedicated team members like YOU to help us reach our goals. Schedule Monday - Friday, 830 AM - 500 PM Compensation $18-$19/hr depending on experience Benefits medical dental vision PTO paid holidays 401k matching short-term disability long-term disability life insurance EAP What You’ll Do Answer inbound calls from new and existing patients Schedule appointments and coordinate communication between offices and staff Assist patients by answering questions, transferring calls, and updating account information Work with multiple dental systems to efficiently manage appointment schedules Maintain call quality standards and meet call center KPIs Demonstrate exceptional customer service at all times, ensuring every patient feels valued Qualifications 1+ years of recent experience as a Call Center Representative or in an administrative role Bilingual in Spanish and English Minimum typing speed of 40 WPM Medical setting experience is a plus but not required Strong written and verbal communication skills A passion for customer service and helping others! USD $18.00 - $19.00 /Hr. #J-18808-Ljbffr Peak Dental Services