Director, Quality

About the Opportunity Precision is not a checkpoint at the end of our process — it is built into every step we take. As our Director of Quality, you will be the organization's foremost authority on quality: the person who defines what "good" looks like, establishes the systems that make it repeatable, and leads the teams that hold the line on every part that leaves our facility. This is a role for a quality leader who has earned deep credibility in regulated manufacturing environments — someone with the ISO/AS9100 expertise to own a QMS end-to-end, the technical depth to walk a CNC shop floor and know exactly what they're looking at, and the leadership instincts to build a culture where quality is designed in from the start rather than inspected in after the fact. If you are energized by high-stakes accountability, complex problem-solving, and the opportunity to shape the quality infrastructure of a growing precision manufacturing operation — including an emerging additive manufacturing capability — this role is built for you. What You'll Do Quality Management System & Compliance Own, maintain, and continuously improve the organization's QMS, ensuring compliance with AS9100/ISO 9001 and all applicable regulatory, customer, and contractual requirements Lead certification, internal audit, and surveillance audit programs; serve as the primary organizational interface with registrars, customers, and regulatory bodies Govern quality policies, procedures, and work instructions across all functions — ensuring documentation is current, version-controlled, auditable, and operationally useful Drive CAPA processes with rigor, ensuring root cause analyses are thorough, solutions are sustainable, and systemic issues are permanently resolved Quality Engineering & Inspection Lead and develop the quality engineering and inspection team, overseeing FAI, in-process inspection, and final inspection across CNC machining and LPF additive manufacturing work streams Govern the organization's measurement and metrology systems — including CMM programming and operation, calibration management, and gauge R&R studies Develop inspection plans, control plans, and acceptance criteria aligned with GD&T specifications and customer requirements Implement in-process verification frameworks and statistical process control (SPC) to design quality into manufacturing workflows from the outset Supplier Quality Own the supplier quality program end-to-end — qualification, ASL management, ongoing performance monitoring, incoming inspection, and corrective action Lead supplier audits and technical assessments and drive supplier development initiatives to close identified gaps Manage supplier nonconformances with accountability and rigor to prevent recurrence Customer & Vendor Interaction Serve as the primary quality point of contact for customers and key vendors — managing quality communications, responding to customer concerns, and representing the organization in customer-led audits and quality reviews Build strong, trust-based relationships with customer quality teams and proactively communicate quality performance data, improvement initiatives, and risk mitigation strategies Interpret customer quality requirements, drawing standards, and special process specifications into internal inspection criteria, process controls, and team training Strategic Leadership Collaborate with senior leadership to align quality strategy with organizational goals and lead high-priority quality projects to on-time and on-budget completion Own the quality budget and financial planning process, using data-driven insights to optimize spending and support investment decisions Develop and present key quality performance indicators to leadership and customers, enabling transparent, strategic decision-making Build the organization's materials sciences function from the ground up to support additive manufacturing needs, owning its strategic direction, initial capability development, and long-term team growth People Leadership Lead, mentor, and inspire quality engineers and inspectors, setting clear performance expectations and delivering consistent coaching and feedback Develop direct reports and build the next generation of quality leaders through meaningful, actionable development support Cultivate an inclusive, collaborative team culture that empowers members to work toward shared quality goals while reinforcing company values What We’re Looking For Education & Experience High School Diploma with at least 18 years of relevant experience; Associate's degree with at least 16 years; Bachelor's degree in Engineering, Quality Management, or a related discipline with at least 11 years; Master's degree with at least 4 years; or Ph.D. with at least 2 years — in all cases including at least 3 years in a quality leadership or management role Proven experience in a regulated manufacturing environment operating under ISO 9001/AS9100 or an equivalent standard Demonstrated QMS ownership experience including the full ISO 9001 certification lifecycle — from initial implementation through surveillance audits; ISO 9001 Lead Auditor or Internal Auditor certification is strongly preferred Proven track record directly leading quality inspectors and/or quality engineers in a precision manufacturing environment — CNC machining industry experience is required Experience with laser powder fusion (LPF) or other metal additive manufacturing processes and their associated quality, inspection, and process control challenges is strongly preferred Demonstrated customer- and vendor-facing quality experience including nonconformance management, customer audits, PPAP/FAI reviews, and supplier qualification and development activities Skills & Abilities Deep expertise in ISO 9001/AS9100 and the demonstrated ability to own, govern, and continuously improve a QMS — from initial implementation through ongoing certification and surveillance Comprehensive understanding of precision manufacturing processes — multi-axis CNC milling, turning, and LPF additive manufacturing — and their quality, inspection, and process control requirements Expert-level understanding of GD&T and its application across complex machined and additively manufactured components; proficiency in CMM operation and programming, advanced metrology, and SPC Proven ability to lead and develop quality teams, with high emotional intelligence and strong conflict resolution skills that build inclusive, high-performance environments Strong supplier quality management experience — audits, incoming inspection, CAPA — with the ability to hold suppliers accountable while building productive, long-term supply chain relationships Exceptional communication, negotiation, and stakeholder influence skills; able to align cross-functional objectives, represent the organization credibly at all levels, and manage budgets with full fiscal accountability Strong risk identification and governance skills; brings structure and clarity to ambiguous situations and develops frameworks that give teams a clear path forward on complex quality challenges Exceptional attention to detail and a results-driven commitment to continuous improvement; actively translates emerging quality technologies and best practices into organizational capability Who You Are You own the standard. You do not wait for problems to surface — you build the systems, governance, and culture that prevent them. Quality is something you design in, not inspect in after the fact. You are credible on the floor and in the boardroom. You can walk a CNC shop, read a CMM report, and interpret a GD&T callout — and you can just as easily present quality performance data to senior leadership and represent the organization in a customer audit without missing a beat. You lead through clarity. Your team always knows what "good" looks like. You set clear expectations, give direct and meaningful feedback, and invest in developing the next generation of quality professionals. You hold the line — respectfully. Whether you are managing a supplier nonconformance, pushing back on a process shortcut, or driving accountability on a corrective action, you do it with rigor and professionalism. You build trust even when delivering difficult messages. You thrive in complexity. You are energized by organizations that are growing, evolving, and building new capabilities — including emerging additive manufacturing work streams — and you bring the discipline and structure needed to scale quality alongside them. You connect technical work to business outcomes. You understand that quality is a competitive differentiator, and you know how to position technical decisions in terms of their impact on customers, reputation, and long-term organizational performance. You are a builder. Whether it is a QMS, a supplier quality program, a metrology function, or a team, you have a track record of standing things up from scratch and making them last. Physical Requirements Splits time between an office workstation and the manufacturing floor; regularly walks and stands in the shop environment during quality audits, inspection oversight, floor reviews, and process assessments Occasionally bends, stoops, kneels, and reaches to inspect equipment, tooling, and manufactured components in support of quality review and problem-solving activities Occasionally lifts and carries materials, tooling, or inspection equipment weighing up to 25 lbs Works in and regularly accesses an active manufacturing environment subject to noise, vibration, metal chips, cutting fluids, and industrial equipment Required to wear PPE at all times on the shop floor, including safety glasses, hearing protection, and steel-toed footwear May require travel to customer sites, supplier facilities, and certification bodies in connection with audits, customer quality reviews, and supplier development activities Visual acuity required to review technical drawings and GD&T documentation, operate and interpret metrology equipment, and inspect machined and additively manufactured components to exacting standards Job Type: On‑Site Job Location: Woburn, MA. ITAR Requirement To conform to US Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a US citizen, lawful permanent resident of the US, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the US Department of State. Learn more about the ITAR here: EEO Statement Rennscot MFG is an Equal Opportunity Employer; employment with Rennscot MFG is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr