Assistant Property Manager

Job Description We are looking for an Assistant Property Manager (APM) to assist in the overall management at our 730-unit property in The Colony. The position of APM is designed to train personnel for the position of Property Manager. Job Responsibilities Maintain a professional, organized and efficient property accounting office which provides quality and timely customer service to residents Meet reporting deadlines and ensuring accuracy of accounting information Act as manager in the absence of Property Manager, if so directed, including supervision of on-site employees Participate in leasing or reception duties Assist with maintaining/enforcing company and community policies Post all monies/credit cards & process guest suite payments, record NCC payments (post check & create charge batch & create JE) Work renewals on a weekly basis to achieve at least a 50% renewal closing rate Participate in resident retention events Clear and maintain EFT information Check bank for returned payments / Initiate wire transfers & stop payments Monthly posting/utilities & bill back electric bills Process all move-ins (demographics, charges, utility billing, etc.) Post late fees multiple times each month Process move-out deposit accountings & discuss move-out statements with residents/manage in-house collection program & perform write-offs Process & code all invoices through A/P system, enter manual & resident referral payables Enter/update lease changes, notices and renewals. Update rentable items Field vendor calls about payments & issue keys Assist residents with concerns, packages, questions, etc. Charge & explain violations/charges with empathy Reset resident portals & troubleshoot resident portal/payment issues Locate/clarify missing information needed to process move-ins, cancels/denials, move-outs, etc. Send balance due reminders / run delinquency reports – close month with delinquency under 1% Hand deliver 3-day notices to vacate each month - file evictions/writs Enter & maintain access cards in system Job Qualifications High school diploma required; Some college or college degree highly preferred Minimum of 3-years’ experience in multifamily property management Minimum of 2-years’ experience as an Assistant Property Manager for 500+ units Experience with Yardi accounting software is required Strong customer service skills; ability to promote good resident and service staff relationships Knowledge & familiarity with A/P software preferred Ability to work a minimum of one weekend per month Outstanding organizational, analytical and communication skills Ability to meet and manage deadlines in fast-paced environment with multiple interruptions Exceptional team-building skills Good written and verbal communication skills, detail-oriented Benefits and Perks Competitive salary Robust benefit package, including Medical, Dental, and Vision Company-paid Life and Disability coverage 401(k) with generous company match Commission and bonus eligible monthly Employee lease discounts available Monthly employee recognition awards Career path and growth opportunities available #J-18808-Ljbffr