Transportation Specialist

Job Title

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Factory Location: Poland, Maine

Compensation: $24.62 / hour

Schedule: Wednesday - Friday, 10:00 am - 6:00 pm Saturday - Sunday, 8:00 am - 4:30 pm Ability to work holidays and weekends per business needs

Benefits of working for Primo Brands:

• Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
• Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
• Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
• Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities

Docking support for all accounts managed, to include manually docking pickups in TMS, supporting carrier training with how to dock in TMS, and key escalation contact for pick up issues with warehouse and 3pl carriers Weekend support for dispatch, customer service, and OS&D, to include load coverage as needed, track and track, and 3pl carrier issue escalation Follow up on late loads and provide the appropriate warehouse with the carrier's new ETA. Coordinate and manage daily freight movements, ensuring timely and cost-effective transportation of goods across multiple modes (truckload, LTL, intermodal). Monitor and optimize load planning and routing using transportation management systems (TMS) to maximize efficiency and reduce empty miles. Communicate with carriers, drivers, and internal stakeholders to resolve delays, disruptions, or exceptions in real-time. Analyze transportation data and KPIs to identify trends, improve service levels, and support continuous improvement initiatives. Maintain and update the after-hours carrier contact phone & e-mail list. All other duties as assigned. This role may require additional hours as needed to meet business and operational demands

Qualifications

High school diploma required College Degree preferred Prefer 1-2 years of work experience in logistics/transportation operations. Excellent Customer Service Skills Proficient in Excel SAP and TMS experience preferred Excellent problem solving, critical thinking, planning, and organizing skills Ability to communicate with internal and external team members Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.