Quality Technician II
DHL Group
The schedule for this role is:
Monday - Friday, 8:00 a.m. - 4:00 p.m.
Role Purpose :
Execute assigned tasks to support establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support.
Key Accountabilities :
- Perform Quality audits, inspections and documentation.
- Perform daily quality assurance activities as required or directed by management.
- Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
- Support QA training for new and existing associates.
- Support coordination of QA license, permit and registration activities.
- Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.
Required Education and Experience :
- High School Diploma or Equivalent
- Forklift operator certificate or satisfactory completion of forklift training program with the first 30 days of employment
- Associate degree or equivalent in related field of study, preferred
Our Organization is an equal opportunity employer.
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