AR & Billing Manager - On-Site Santa Monica
Hawke Media LLC
- # DescriptionHawke Media is a leading full-service digital marketing agency headquartered in Santa Monica. We have partnered with thousands of brands across ecommerce, retail, and DTC to drive measurable growth - and our accounting team is central to keeping that engine running.We are looking for an Accounting Manager to take ownership of core accounts receivable, billing, and month-end close functions. This is a hands-on, high-accountability role that works closely with senior finance leadership and cross-functional teams. The right candidate is detail-oriented, operationally sharp, and comfortable working across multiple billing systems in a fast-paced environment.This role is based in the Santa Monica office, as documented in the position requirements, and requires regular on-site presence to support cross-functional collaboration and operational continuity.We move fast, and we play offense. Finance here is not a back-office function - it's a thought partner to the business. The people who thrive are the ones who spot a problem before it becomes one, take ownership end-to-end, and show up with answers, not just questions. If you want to be part of a team that's here to win, not just stay compliant, this role is for you.## Qualifications**Lead and oversee day-to-day accounting operations, including AR, billing, cash application, and support month-end close activities.****Accounts Receivable & Collections*** Manage end-to-end AR workflows, including customer ledger review, outstanding balance tracking, and reporting cadence* Execute collections processes: send reminders, manage escalation paths, and maintain documentation standards* Serve as primary liaison with our external collections partners - coordinate on escalated accounts, align on strategy, and ensure resolution* Partner with internal Sales and Client Services teams to resolve billing disputes, communicate account status, and maintain strong client relationships* Handle chargeback identification, logging, dispute support, and evidence gathering**Billing & Invoicing*** Prepare and review monthly invoices; identify and resolve discrepancies proactively* Execute approved billing adjustments with proper documentation and approval history* Manage and process disengagement and billing adjustments requests* Act as a cross-functional point of contact for billing inquiries across Sales, Client Services, and internal Operations teams* Coordinate with internal stakeholders to ensure billing accuracy reflects service delivery and contractual terms**Banking & Cash Application*** Reconcile and clear all incoming ACH, wire, and check transactions daily* Ensure accurate payment application and resolve discrepancies* Maintain precise daily cash application records**Month-End Close & Reporting*** Conduct productivity audits to identify billing risks and missed revenue* Own month-end close deliverables: AR aging reconciliation, billing logs, revenue data checks, and reporting* Collaborate with finance leadership and accounting partners to continuously improve close accuracy, speed, and efficiency* Surface insights and flag risks proactively - don't wait to be asked**Systems, Process & External Partners*** Work within our billing/subscription platform and support ongoing system improvements* Partner with our outsourced accounting firm to ensure clean processes, clear documentation, and a structured handoff to internal operations* Serve as an internal point of coordination between finance, ops, and external accounting partners to ensure nothing falls through the cracks* Identify and drive opportunities for process improvement across accounting and finance operations* Build and maintain SOPs for key accounting workflows to ensure continuity and institutional knowledge## **Qualifications*** 4-6+ years of accounting experience, with meaningful time in AR, billing, revenue operations, and cross-functional finance processes* Prior team leadership, mentorship, or people management experience strongly preferred* Strong understanding of cash application, billing adjustments, and month-end close processes* Experience with billing platforms (Chargebee or similar subscription/billing tools a plus)* High attention to detail and strong organizational skills; able to manage multiple priorities without dropping balls* Clear, professional communicator - comfortable fielding inquiries across teams and with clients* Proficiency in Excel/Google Sheets; experience with ERP or accounting software* Bachelor's degree in Accounting, Finance, or related field preferred* Self-starter with a strong sense of urgency - you take ownership, follow through without being chased, and hold yourself accountable to deadlines and quality* Proven ability to identify operational risks, improve processes proactively, and drive scalable solutions across accounting workflows* Ability to analyze financial and operational data, surface actionable insights, and partner with leadership to support business decision-making* AI-native or AI-curious: comfortable using AI tools (ChatGPT, Claude, Gemini, etc.) to work faster and smarter, whether automating repetitive tasks, drafting communications, or analyzing data* Experience supporting audits, compliance initiatives, or external accounting partnerships preferred## **What Success Looks Like**At 90 days, you are:* Independently managing core AR, billing, and banking responsibilities with minimal oversight* A trusted resource for cross-team communication and operational questions* Contributing to a timely, accurate month-end close cycle* Identifying process gaps and surfacing improvements proactively* Partner with Finance leadership to analyze revenue trends, operational KPIs, and process efficiencies to support strategic decision-making.Perks and BenefitsHealth and Wellness* Medical, Dental, and Vision Coverage* Health Savings Account (HSA) or Flexible Spending Account (FSA)* Employee Assistance Program (EAP)Financial Benefits* Competitive Base Salary* 401(k) with Company Match* Life and Disability InsuranceTime Off* Unlimited Paid Time Off (PTO)* Paid Holidays* Paid Paternal/Maternal LeaveGrowth and Development* Ongoing Training and Learning Opportunities* Career Path Progression**Work Environment**This is a full-time, in-office position based at Hawke Media's Santa Monica headquarters. Regular on-site presence is a documented requirement of the role and is essential to the collaborative, fast-moving nature of our accounting operations.
- J-18808-Ljbffr Hawke Media LLC
Vacancy posted 1 day ago
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