Item Processing Specialist M-F 3:45PM-12:15AM

Item Processing Specialist (Mon-Fri 3:45 PM–12:15 AM) General Function Provides support for all functions of transaction systems and processing systems. Responsibilities include image capture on a scanner, rejected item MICR line and amount repair, reviewing transactions for capture reconciliation, balance expert balancing, adjustment approval and input, reviewing transactions for negotiability and fraud prevention before deposit, and all intermediate functions and general system troubleshooting. Additional tasks may include processing mailings, receipt, document preparation, data entry and machine operations (image machines, print machines, insertion machines). Accountability Responsible and accountable for risk by openly exchanging ideas, elevating concerns, and following policies and procedures. Accounts for always doing the right thing for customers and colleagues, ensuring actions and behaviors drive a positive customer experience while operating within the bank’s risk appetite. Achieves results by consistently identifying, assessing, managing and reporting risks of all types. Essential Duties and Responsibilities Follow procedures for negotiability review of transactions to reduce fraud through Mobile and ATM deposit capture. Review account history within ACE to determine action on deposits. Decide on all deposits/checks within the deposit review queue for no action, hold or return determination. Validate all money order presentment within deposit review as set by guidelines. Input advice of corrections within the system. Perform daily set up, maintenance, preparation of work areas and operation of image capture machines and/or devices. Prepare transactions for image capture by inspecting for hardware, staples, paper clips, paper tape receipts, ensuring transactions are in the appropriate order and inserting control documents as specified by work type. Perform Ten‑Key input for MICR line completion while maintaining consistent keying speed with accuracy. Research and resolve all out‑of‑balance transactions and use Vision IP to insert advice of corrections as needed. Validate receipt of all received transactions following department tracking and escalation procedures. Meet and maintain production and quality standards as set by work type and process. Escalate any issues to management that cannot be resolved. Operate machinery (image machines, etc.). Other duties as assigned. Minimum Knowledge, Skill and Abilities Required High school diploma or equivalent. Two years of production‑environment work experience, preferably with balancing and/or reconciling. Strong verbal and written communication skills. Demonstrated strong analytical and logical reasoning skills for problem solving. Capable of multi‑tasking. Attention to detail in establishing priorities and meeting deadlines. Previous PC experience with Microsoft Office products (Word, Excel, Outlook) preferred. Working Conditions Normal office environment with little exposure to dust, noise, temperature, and the like. Extended viewing of screens. Tolerance to noise produced by processing machinery in some operational areas. Must be able to lift 30 lb. Flexible working hours. Benefits The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs support the individual needs of employees and their families, encompassing physical, financial, emotional and social well‑being. You can learn more about those programs on our Careers page at or by consulting with your talent acquisition partner. Location : Cincinnati, Ohio 45227 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Fifth Third