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Contracting Assistant - Mountlake Terrace, Wa

Mindful Support Services

Full Time, M-F Mindful Therapy Group exists to make it easier for independent mental health providers to build thriving practices and expand access to quality care. Since 2011, we've grown to support more than 2,000 providers by handling many of the administrative complexities that come with running a practice, allowing clinicians to focus on their clients instead of paperwork. From marketing and lead generation to billing, insurance support, and payment collection, we provide the tools, resources, and operational support that help providers succeed. Our continued growth is driven by a commitment to innovation, partnership, and the belief that better support for providers leads to better access to mental healthcare for the communities they serve. Contracts Assistant Serving as a primary resource for providers and internal teams, this role helps answer questions regarding agreement terms, contract options, and contracting processes. The Contracts Assistant works closely with the Onboarding and Provider Lifecycle teams to guide providers through contracting decisions, build positive working relationships, and escalate complex negotiations, non-standard contract requests, or significant partnership concerns to the appropriate manager. Explain standard agreement terms, contract options, provider responsibilities, and partnership expectations. Monitor contracting timelines, follow up on outstanding requirements, and help remove barriers that could impact provider onboarding or renewal. Provider Partnership & Retention Serve as a primary point of contact for providers regarding Membership Agreement questions and renewal options. Build positive provider relationships by communicating the value of partnership and available resources. Identify provider concerns, renewal risks, or potential partnership misalignment and escalate issues as appropriate. Contract Operations & Compliance Maintain accurate contract records, CRM documentation, provider communications, and key deadlines. Process routine contract-related requests and assist with audits, reporting, and data management activities. Recognize potential compliance concerns, unusual requests, or non-standard contract needs and escalate when necessary. Serve as an internal resource on standard contracting processes, agreement terms, and provider requirements. Support departmental goals related to contract accuracy, onboarding completion, contracting timeliness, and provider retention. Assist with special projects and process improvement initiatives as needed. Bachelor's degree or equivalent combination of education and relevant professional experience. Experience in contract administration, project coordination, customer relations, recruiting, or a similar operational role. Proficiency with Microsoft Office applications, including Word and Excel, and experience using CRM or similar tracking systems. Experience in healthcare, behavioral health, professional services, or contract administration. Experience supporting contract execution, renewals, onboarding, or client/provider relationship management. Familiarity with independent contractor relationships, healthcare provider operations, or contractual compliance requirements. 75% coverage of Health, Dental & Vision benefits plan 8 paid holidays a year Full Time, M-F We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. Applicants from all fields are encouraged to apply. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

Vacancy posted 1 day ago
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