DevOps SRE

Req ID: 363188

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a DevOps SRE to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

SRE Observability Engineer

Key Responsibilities:

The Monitoring and Observability team is responsible for managing:

• Operating with a global footprint.
• Collaborating across various organizations within Citi to understand and develop observability solutions for enterprise-wide deployment at scale.
• Managing the legacy monitoring stack across the Production Management organization within Citi.
• Driving the strategic delivery of end-to-end Observability solutions in Citi.
• Providing in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacting the business by influencing strategic functional decisions through advice, counsel, or provided services.
• Persuading and influencing others through strong and comprehensive communication and diplomacy skills.
• Performing other duties and functions as assigned.

Essential Skills:

• OpenShift/Kubernetes Administration: Experience deploying, managing, and troubleshooting containerized applications on OpenShift/Kubernetes, including resource management and networking.
• Grafana & Observability Stack:
  • Proficiency in administering Geneos ITRS at scale.
  • Proficiency in administering Grafana (user management, data sources, dashboards, alerts).
  • Working knowledge of Grafana backend components: Mimir (metrics), Loki (logs), and Tempo (traces).
  • Experience with Prometheus for metric collection and PromQL for querying.
• Helm Chart Management: Experience with Helm for deploying applications, including creating, modifying, and managing Helm charts, library charts, and dependencies.
• Technical Documentation: Ability to create clear and concise documentation for systems and processes.

Desired Skills:

• Application Deployment: Ability to deploy applications using Lightspeed Enterprise.
• Google Cloud Operations: Experience with Google Cloud operations.
• Scripting & Automation: Experience with Bash or Python scripting for automating operational tasks.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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