Mailroom Representative

Overview

As a Mailroom Representative, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day.

The impact you’ll have at Concora Credit:

Under the supervision of the Mail Room Supervisor/Unit Manager, the Mail Room Representative will sort and deliver incoming and outgoing mail, manage document recording and scanning for retrieval, and handle correspondence within strict deadlines. Receives and sorts mail for distribution.

The schedule for this position is onsite, Monday - Friday 7am-4pm at our Beaverton, OR office.

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Responsibilities

As our Mailroom Representative you will:

• Deliver mail to pre-established internal mail areas.
• Prepare all outgoing shipments.
• Process and send outgoing mail utilizing postal procedures.
• Coordinate services with vendors.
• Scan and save soft copies of documents and correspondence.
• Create and assign batched documents and correspondence.
• Prioritize work as required to ensure customer needs are met in regard to on-time delivery of services and quality of work.
• Ensure all work standards are met on a consistent basis.
• Operate the corporate switchboard, directing calls internally and externally.
• Maintain supplies, including shipping and mailing envelopes, boxes, markers, forms, stickers, and tape available to ensure that they don't go out of stock.
• Keep the mailroom organized by properly arranging the bundles of mail and packages.
• Perform all duties in compliance with appropriate established policies, procedures, and regulations.
• Other duties as assigned.

These duties must be performed with or without reasonable accommodation.

Accountability:

Directly accountable for ensuring mail is accurately processed within strict timelines, following set policies and procedures while maintaining high quality.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications

Requirements:

• High school diploma or GED.
• Copying/scanning/mailing experience.
• Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics preferred.
• Ability to communicate verbally and in writing effectively with customers and other employees.
• Attention to detail.
• Customer service skills and ability to maintain a consistent, high level of service.
• Ability to multi-task, manage multiple accounts, and establish priorities.

Essential Functions:

You must meet work deadlines, have regular attendance, good oral and written communication skills, good interpersonal skills, the ability to work with a team, the ability to multi-task, use a PC and a computer terminal, and the specialized telephone system. Our Mail Room Representative position requires access to all office areas and the ability to sit for extended periods of time, periodically bending and twisting, and frequently apply a negligible amount of force to lift, carry, push, pull, or otherwise move objects. You must be able to perform the essential functions of this position with or without reasonable accommodation. Concora Credit will provide reasonable accommodation where necessary.

What’s In It For You:

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment-based visa sponsorship is not available for this role.

Concora Credit Is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact View email address on click.appcast.io.