Housekeeping Supervisor
Q Hotels
SpringHill Suites by Marriott is seeking an experienced and dependable Housekeeping Supervisor to oversee the daily operations of the housekeeping department. This leadership role requires a hands‑on professional who can ensure exceptional cleanliness standards, train team members, maintain brand compliance, and provide support across multiple hotel departments as needed. Key Responsibilities Oversee the daily operations of the housekeeping department. Conduct guest room inspections to ensure cleanliness, presentation, and compliance with Marriott brand standards. Maintain continuous communication with the Front Desk and Maintenance departments throughout each shift to ensure guest needs are met promptly. Train, coach, and develop housekeeping staff and room attendants on proper cleaning procedures, safety practices, and service standards. Monitor employee performance and provide ongoing guidance to ensure quality and efficiency. Ensure all guest rooms, public areas, and back‑of‑house spaces meet company and brand expectations. Respond to guest concerns and resolve housekeeping‑related issues professionally and promptly. Assist with scheduling, staffing, inventory control, and supply management. Remain available on‑call for all shifts and days as operational needs require. Provide support and fill in within any department when business demands require additional assistance. Promote a positive team environment focused on guest satisfaction and operational excellence. Qualifications Previous hotel housekeeping experience required. Supervisory or leadership experience preferred. Strong knowledge of proper cleaning methods, procedures, and safety standards. Excellent communication and organizational skills. Ability to lead, motivate, and train team members effectively. Flexible schedule with availability to work weekends, holidays, and varying shifts. Ability to perform physical tasks including standing, walking, bending, lifting, and carrying supplies. Work Schedule This is an open‑shift position. Daily schedules may vary based on hotel occupancy, staffing levels, and operational needs. The workday concludes when departmental responsibilities and hotel priorities have been completed. #J-18808-Ljbffr Q Hotels
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