Warehouse Receiving Supervisor

thyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Poway, CA and our Motorsports operations are based out of Mooresville, NC.

For decades, the name BILSTEIN has been synonymous with high tech in suspension design, driving comfort, and safety. In order to expand this position BILSTEIN became a division of thyssenkrupp Technologies AG in 1988, and a wholly owned subsidiary in 2005. This partnership has enabled us to continue the BILSTEIN tradition of excellence.

Summary:

The Warehouse Supervisor – Shipping & Receiving is responsible for the safe, accurate, and efficient flow of all inbound and outbound materials through the dock and receiving areas. This role provides direct leadership to Shipping/Receiving Team Leaders and associates, ensuring inventory accuracy, on-time shipment performance, regulatory and customer compliance, and adherence to safety and 6S standards. The Supervisor drives continuous improvement of dock operations, coordinates cross-functional priorities, and establishes and monitors performance metrics to support overall warehouse and production objectives.

Essential Duties and Responsibilities:

• Demonstrates a passionate commitment to safety and builds a strong safety culture within Shipping and Receiving. Ensures compliance with all safety and environmental policies and leads investigations, root cause analysis, and corrective actions for incidents and near misses.
• Leads, coaches, and develops Shipping/Receiving Team Leaders and associates to achieve operational, safety, quality, and service goals.
• Owns end-to-end dock operations including inbound receiving, outbound shipping, staging, and yard/dock flow to ensure on-time and accurate movement of materials.
• Establishes, monitors, and drives performance metrics such as dock-to-stock time, on-time shipment, receiving accuracy, inventory accuracy, and trailer turn time.
• Plans and adjusts staffing and schedules to meet fluctuating inbound and outbound volumes and changing business priorities.
• Ensures accurate and timely system transactions in SAP/WMS for all receiving and shipping activities to maintain real-time inventory integrity.
• Partners with Scheduling, Material Planning, Production, Quality, and Customer Service to prioritize urgent receipts and shipments and resolve constraints.
• Oversees vendor and carrier dock scheduling and performance, ensuring compliance with appointment times and shipping/receiving requirements.
• Ensures compliance with customer-specific shipping requirements, labeling, documentation, and routing instructions.
• Drives continuous improvement initiatives to eliminate waste, reduce handling, improve flow, and increase productivity in dock and staging areas.
• Ensures proper investigation and resolution of inventory discrepancies, inbound non-conformances, and shipping errors.
• Maintains high standards of warehouse organization and 6S in all shipping, receiving, and staging areas.
• Ensures associates are properly trained and certified on material handling equipment and standard operating procedures.
• Reviews and approves documentation required for receiving, shipping, and accounts payable support.
• Recognizes and reinforces positive performance and holds team members accountable to standards and expectations.
• Communicates daily priorities, performance results, and issues to warehouse and plant leadership.
• Supports and leads audits of inbound and outbound shipments to verify accuracy and compliance.
• Performs all other duties and responsibilities as assigned.

Qualifications & Experience:

• Experience as a supervisor leading people and managing processes in a warehouse and/or manufacturing environment.
• Demonstrated knowledge of commonly used warehouse and inventory control processes.
• Proven ability to continuously improve operational costs and profitability.
• Proficiency in the use of ERP (preference for SAP) with knowledge and familiarity with WMS, inventory controls, facility management, etc.
• Expert knowledge of Microsoft Office Products (Outlook, Word, Excel, PowerPoint).
• Effective “hands‑on” leader who garners trust and loyalty from subordinates and possesses and displays integrity and ethics that are beyond reproach.
• Proven ability to support production in a highly dynamic environment.
• Demonstrated ability working with various levels of management as well as cross‑functional staff.
• Highly organized with ability to work independently as well as part of a team.
• Exhibits integrity through fair and ethical behaviors in all activities; maintains accountability for performance.
• Strong attention to detail with well‑developed organizational and communication skills.
• Proven experience developing work processes to improve outcomes for the team/customers.
• Must be accountable for the success of the team and willing and able to work long hours when needed.

Education:

• High school diploma required.
• Post‑secondary education in Supply Chain, Logistics, or related field preferred.

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bilstein has great benefits to offer!

• A state-of-the-art OE manufacturing plant with a strong focus on safety and cleanliness.
• Multiple competitive Health, Dental & Vision Coverage options.
• 401K matching program.
• Paid time off + 13 paid holidays.
• Paid volunteer hours.
• Tuition reimbursement program.
• Gym reimbursement.
• Company‑paid short‑term disability and life insurance.
• Internal growth opportunities.
• Employee Assistance Program (EAP).
• Discounted BILSTEIN products.