Bilingual Call Center Representative

Call Center Representative

The Call Center Representative provides customer service support for the Management and Operations teams. Primary responsibilities include:

answering, screening, and relaying calls from class members and claimants

researching claimant inquiries and logging correspondence details into RG/2's proprietary database

data entry of claimant data into RG/2's proprietary database

processing of mail as needed

Reporting to the Director of Claims Administration, the Call Center Representative projects a professional company image, both internally and externally, is well organized and highly conscientious, has strong interpersonal and communication skills and exhibits the maturity to handle confidential materials and matters with discretion.

Position offers a flexible schedule for a candidate interested in working 35 hours per week during normal business hours.

$18 - $24 per hour, commensurate with experience.