General Manager

General ManagerUnited Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.Primary PurposeThe General Manager is a dynamic leadership role responsible for overseeing, optimizing, and growing USS business in the assigned geography. This role will have full Profit and Loss (P&L) accountability and will spearhead both sales and operational requirements to achieve growth and profitability goals. This collaborative position works with Regional Vice Presidents, Operations Managers/Supervisors, and sales leaders to achieve overall growth targets, with full P & L accountability. The ideal candidate will be a forward thinker who can navigate various challenges and changes within the organization.Essential FunctionsLead an exceptional team of high-performing operations and sales professionals, strategically guiding them to surpass targets and excel within the designated geography.Create a strategic plan focused on maximizing growth and productivity in line with the overall growth strategy of USS.Seek out opportunities for expansion and growth by developing new business relationships.Adhere to USS standards for excellence, quality, and customer satisfaction.Provide leadership, training, and development to the team.Supervise daily activities, allocate performance objectives, and verify their achievementManage and coordinate sales and operational activity for assigned locations.Recommend measures to improve operational practices and the quality of customer care.Work with various departments to resolve customer service issues.Analyze and report on sales and operational activities to meet objectives and profitability goals.Collaborate with the Regional Senior Vice President to develop and implement standard practices and efficiency recommendations.Ensure DOT compliance.Supervise the administration of the company's safety program.Spearhead employee development initiatives and conduct regular performance reviews, fostering a culture of continuous improvement and professional growth.Cultivate a positive, inclusive, and safety-centric work environment characterized by mutual respect, open communication, and collaboration.Undertake any additional duties and responsibilities as assigned, demonstrating adaptability and versatility in addressing evolving organizational needs and priorities.Perform other duties as assignedSupervisory ResponsibilitiesThis position has supervisory responsibilities.QualificationsEDUCATIONMinimum 4 Year / Bachelors Degree or equivalent combination of education and experience.EXPERIENCEMinimum 7 of years related experienceAdditional Knowledge, Skills, and AbilitiesCustomer ServiceTeamworkTime ManagementOrganizationEffective CommunicationSales ExcellenceOperational ExcellenceDecision Making and Problem SolvingHave experience with multi-stop routing systems & dispatch proceduresComputer knowledge (Navision, Microsoft Office & routing/logistics software)Excellent written and verbal communication skillsKnowledge of financial statementsExperience managing a budgetKnowledge of all company assets in inventoryKnowledge of proper cleaning, repair, service, and maintenance of those assetsValid Driver LicensePhysical RequirementsDemand - FrequencySit while answering phones or reply to emails - FrequentUse hands and fingers to handle, control or feel objects tools or controls - FrequentRepeat the same movements when entering data - FrequentSee details of objects that are less than a few feet away - FrequentSpeak clearly so listeners can understand - FrequentUnderstand the speech of another person - FrequentFocus on one source of sound and ignore others - FrequentHear sounds and recognize the difference between them - FrequentSee differences between colors, shades and brightness - FrequentWalk up to 30 minutes at a time without exertion - FrequentEnter and exit equipment by stepping and kneeling - FrequentLift up to 40lbs from your waits to your shoulders - FrequentLift 30lbs from the floor to your head - FrequentCrouch and squat - FrequentPush 100lbs and pull 100lbs horizontally - FrequentBenefits SummaryAll full-time employees working an average of 30 hours or more per week are eligible for the following benefits:Holiday & Paid Time Off (pro-rated for Part-Time employees)Medical/PharmacyDentalVisionEmployer-Paid Short-Term DisabilityEmployer-Paid Employee Basic Life & Accidental Death and DismembermentVoluntary Employee Life & Accidental Death and DismembermentVoluntary Spousal LifeVoluntary Dependent LifeHospital Indemnity, Accident and Critical IllnessCommuter/Transit AccountHealthcare Flexible Spending AccountDependent Care Flexible Spending AccountHealth Savings Account401(k) with employer matchEmployer-Paid Employee Assistance Program (EAP)Employee DiscountsSalary Range$128,800.00 – $193,200.00 / yearPay Transparency StatementAt United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.EEO StatementUnited Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.