Rapid Rehousing Case Manager

Rapid Rehousing Case Manager

Rapid Rehousing (RRH) is a housing first intervention designed to help individuals and families to quickly exit homelessness, return to housing in the community, and not return to homelessness. The RRH case manager facilitates the core components of the RRH for Older Adults including: strengths-based housing stability assessment & housing stability plan, housing barrier mitigation, landlord outreach, housing identification, administering direct financial assistance and comprehensive case management.

Essential Responsibilities:

Provide RRH services to include comprehensive case management to target population.

Maintain an active caseload of 20-25 clients, providing regular client contact to ensure goals are met.

Maintain organized client files both hard copy and electronic in compliance with program and funder requirements. Files will include but not limited to; eligibility & intake paperwork, progress notes, Housing Stability Plan, complete record of all financial transactions, income/benefits.

Develop and monitor Housing Stability Plan to promote long-term housing stability, support clients to live in safe and humane environments, free from abuse, neglect and exploitation.

Ensure the client's basic needs are met with his/her benefits by managing, developing a budget and issuing payments as needed.

Refer and advocate for clients on community resources needed to support the client in achieving long-term stability.

Develop a deep level of understanding of local housing resources, social services organizations and government benefits and entitlements.

Collaborate with program staff to provide services and supports necessary to assigned caseload.

Engage in teamwork functions to provide a professional work environment, staff cases, address program needs and review community resources.

Attend agency staff meetings, trainings, community meetings including ECHO, BSS+, and other relevant meetings to represent and advocate on behalf of program and client.

Have a complete understanding of the Best Single Source Plus (BSS+) program including program overview, client eligibility, enrollment procedure, administration of financial assistance, coordination with Landlord Outreach Specialists, etc.

Locate housing units that are in alignment with client preferences, and negotiate with landlords to help mitigate barriers and obtain housing.

Comply with HIPAA confidentiality and privacy guidelines.

Work with ECHO and referral sources, engage with community stakeholders, grassroots and faith based organizations to collaborate.

Enter data into HMIS that complies with data integrity and data quality standards. Complete detailed, accurate, timely data entry into the Homeless Management Information System(HMIS) AND agency database. Adhere to the HMIS Policies and Procedures Manual and license requirements.

Meet department deadlines.

Perform special projects as assigned.