Store Team Lead - Ops & Customer Experience

Rack Room Shoes in Naples, FL is seeking a Team Lead to supervise daily store operations, ensure 100% policy compliance, and guide staff under the Store Manager and Assistant Manager. In their absence, the Team Lead takes full responsibility for all activities and outcomes.

The role emphasizes excellence in service, sales, and operations in a fast-paced retail environment. The position focuses on customer experience, POS accuracy, inventory management, merchandising, payroll controls, staff