Automotive Service Advisor | Up to $100k+ Yearly Earning Potential - 2445

Job Description

Job Description

Automotive Service Advisor | Up to $100k+ Yearly Earning Potential

Wilmington, DE

Earn $60,000–$100,000+ Per Year (Based on Experience)

Monday–Friday | No Weekends

Are you passionate about helping people and enjoy the fast-paced automotive industry? We're looking for a customer-focused Automotive Service Advisor to join our growing team in Wilmington, DE area.

In this role, you'll be the bridge between our customers and technicians—helping customers understand their vehicle's needs, keeping repairs on track, and ensuring every visit is a positive experience. If you enjoy building relationships, solving problems, and working with a team that values honesty and quality, we'd love to hear from you.

What We Offer

• Earn $60,000–$100,000+ annually (Based on Experience)
• Base salary plus team commission
• Monday–Friday schedule
• No weekends
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with company match
• Paid vacation, PTO, and holidays
• Ongoing paid training
• Career advancement opportunities
• Supportive, team-oriented work environment

What You'll Do

As an Automotive Service Advisor, you'll help create a seamless experience for every customer by:

• Greeting customers and building lasting relationships
• Listening carefully to customer concerns and documenting vehicle issues
• Creating accurate repair orders
• Reviewing Digital Vehicle Inspections (DVIs) with customers
• Explaining repair recommendations in a clear, easy-to-understand way
• Preparing estimates and obtaining repair approvals
• Communicating with technicians throughout the repair process
• Ordering parts and monitoring repair progress
• Providing updates from vehicle drop-off through pickup
• Delivering outstanding customer service on every visit
• Helping maintain an organized and efficient service department

What We're Looking For

• Previous Automotive Service Advisor experience required
• Automotive industry experience strongly preferred
• Excellent communication and customer service skills
• Strong organization and multitasking abilities
• Ability to explain technical information in a way customers understand
• Comfortable using shop management software and digital tools
• Positive attitude with a team-first mindset
• Ability to thrive in a fast-paced environment
• Valid driver's license

You'll Be Successful If You...

• Enjoy helping people and building trust
• Stay calm and organized during busy days
• Take pride in providing exceptional customer service
• Communicate effectively with both customers and technicians
• Work well independently while supporting your team
• Are motivated to learn and continue growing your career

Schedule

Full-Time

Monday–Friday

7:30 AM–5:00 PM

No Weekends

Compensation & Benefits

• Annual earning potential of $60,000–$100,000+ (Based on Experience)
• Base salary plus team commission
• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid vacation
• Paid Time Off (PTO)
• Paid holidays
• Ongoing training and professional development
• Advancement opportunities within a growing organization

Ready to Join Our Team?

If you're looking for a career where you can make an impact, build lasting customer relationships, and grow with a successful automotive repair team, we'd love to connect with you.

Apply today and take the next step in your automotive career!

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.