Call Center Representative

Job Description

Job Description

Four Seasons Kanga Roof is hiring a part-time Call Center Representative in Roseville, MI. If you're ready to join a workplace that values commitment, communication, and the drive to help both clients and colleagues succeed, keep reading!WHAT'S THE SCOPE?This part-time customer service position pays $18 – $22 per hour and places you at the heart of our energetic team. We also offer our team great benefits, such as:Health, dental, and vision insurance401(k) with matchEarned sick pay (up to 9 days)Earned PTO (up to 10 days)Life insurancePaid learning opportunitiesPersonal development reimbursementReferral bonus programProfit sharingYou'll work part-time hours in our Roseville office, with shifts that vary but always fall within our business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additionally, you'll work one Saturday per month from 9:00 a.m. to 12:00 p.m. Every shift is on-site, so you'll be part of the action and energy of our dedicated team environment.YOUR CONTRIBUTIONS MATTERAs a Call Center Representative, you will answer incoming calls, directing them to the right person with professionalism and clarity. You will turn client inquiries into appointments for our sales team, ensuring our calendar stays full and organized. Your day will include entering client data into our CRM system and making outbound calls to both current clients and potential customers. Throughout your shift, you will be immersed in a high-energy, sometimes noisy environment, working closely with your teammates to achieve shared goals and deliver top-notch service.WHAT'S REQUIRED?Strong organization and communication skillsAbility to master schedules and details with confidenceAbility to thrive in a high-energy, sometimes noisy environmentCommitment to your team, goals, and clientsProficiency with technology (preferred)ABOUT USSince 2006, the Burkhardt family has been on an inspiring journey to revolutionize the roofing industry by creating a company that truly prioritizes its team, clients, and community. Our founder, Bill Sr., set out with a vision to demonstrate that there's a better way to do business, and now his sons are passionate partners in continuing that mission. With a dynamic team of over 65 dedicated members, we foster a vibrant company culture built on safety, integrity, and growth. We're not just about roofs; we're about building meaningful careers through ongoing training and a commitment to high standards paired with genuine care.BE OUR NEW CALL CENTER REPRESENTATIVE!Applying is quick and simple with our mobile-friendly application. Get started today and take the first step toward your new customer service opportunity.Must have the ability to pass a background check.