Holiday Catering Specialist (*Local SF Bay Area Candidates only)

Job Description

Job Description

About Us: 

Proudly serving our San Francisco Bay Area communities since 1986, Mollie Stone’s Markets is a local, family-owned grocery store chain. With over 38 years of exemplary performance, Mollie Stone’s Markets continues to make a difference in people’s lives through food. We succeed in the industry by ensuring we deliver a large variety of exciting and quality products in an attractive and positive environment. Our roots remain in healthy, natural and specialty foods. Mollie Stone’s Buyers work closely with local producers around the greater Bay Area to bring high quality products to every aisle. Our goal is to surprise and delight our customers.

We pride ourselves on being an employer of choice, and we are proud to offer competitive wages, paid time off, physical and mental health benefits, 401(k) or pension plan, as well as career training programs through our professional partnerships. As a local, family owned and operated business, we are grateful to our customers as they support our vision, which allows us to care for our employees by making a difference in their lives.

About the Role:  

The Catering Specialist Intern at Mollie Stone’s Markets will focus on supporting the Hospitality and Catering Sales manager in various catering tasks. This position will work out of the Tower store at our Diamond Heights location in San Francisco. The position will be reporting to the Hospitality and Catering Sales Manager. This position is an hourly nonexempt, PT temporary position.

Essential Functions:  

⦁ Provide superior customer experience for every order. 

⦁ Taking seasonal catering orders by phone, answering questions, providing details, and ensuring customers understand the items and services we offer. 

⦁ Editing orders in CRM system 

⦁ Communication to stores regarding new and existing catering orders 

⦁ Deliver Catering Orders 

⦁ Perform other duties as required. 

Minimum Qualifications:  

⦁ Experience in a fast-paced hospitality environment. 

⦁ Proficiency in various computer applications, including MS Word, Excel, and PowerPoint. 

⦁ Flexibility in schedule. 

Competencies:  

⦁ Strong attention to detail and organization  

⦁ Professionalism and composure in stressful situations and in meeting short deadlines. 

⦁ Excellent verbal and written communication skills. 

⦁ Strong ability to cooperate and work collaboratively towards solutions. 

⦁ Ability to work independently. 

⦁ Ability to work in a team environment with a diverse group of staff. 

⦁ Passion for food and people. 

⦁ Superior Customer Service Skills 

Physical Requirements:  

⦁ Must be able to regularly lift at least 30 lbs. 

⦁ Standing: Up to 6 hours per day 

⦁ Seating: Up to 8 hours per day. 

⦁ Walking: Up to 4 hours per day. 

⦁ Reaching: Up to 2 hours per day 

⦁ Please be aware that you may be required to wear Covid-19 related PPE (Personal Protective Equipment) as mandated by Company Policy. 

Pay range:

$20-25 per hour depending on industry experience

Travel Requirements:    

• Independent and reliable local travel up to 10% of the time. 

• Why should you apply?  

• You want to enjoy what you do. 

• You know what it takes to provide outstanding customer service. 

• You would like to join a local, family-owned company who values you. 

• You get to enjoy and rely on great benefits and perks for you and your family. 

• You’ll have the opportunity to learn, grow and advance in your career. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. 

Mollie Stone’s Markets is an Equal Opportunity Employer  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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