Director (AVP) - Investment Management Operations

We’re seeking someone to join The Investment Management Operations group supporting the equity, fixed income, ETF, liquidity and alternative businesses for Morgan Stanley Investment Management (MSIM), providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, product data and performance and attribution analysis. MSIM Operations also provides mutual fund support, derivative processing, and counterparty and credit event management.In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within Product Support & Services, which is responsible for providing transaction support and managing post execution processes.Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…What you'll do in the role:Responsibility include, ensuring all day to day tasks are complete and accurate, address questions and concerns from the trading desk and escalate unresolved issues as needed.Responsible for representation of accurate cash and position and break resolution.Ensure crypto trades are booked timely and accuratelyEnsure all movements are processed to ensure proper settlementMonitor trading dashboard to insure all trades flow down properly. Collaborate with IT and work on projects as necessaryResolve trade fails, settlement issues, updates and support.Manage claim status and escalationManage communication with Traders, Service Providers, Reconciliation Teams, Brokers and Custodians to ensure that all trades and cash is represented and settling correctly.Address Investment Team concerns and queries and function as the main point of contact for the ETF Trading Desk.What you'll bring to the role:Ideal candidate will have at 7+ years of experience in Investment Operations, with knowledge of Exchange Traded Funds.Working knowledge of baskets, cash and position reconciliations, ETF trade lifecycle.Crypto knowledge required, including staking, slashing, other concepts specific to Crypto ETFsBachelor's Degree or equivalent (Finance, Economics or Accounting preferred)Candidate should be a solid team player as well as possess the ability to work on their own initiative.Ability to work with colleagues across geographic, organizational, and functional boundaries.Excellent oral and written communication skills.Ability to work in a high pace/ high volume environmentKnowledge of Aladdin system will be an advantage - Responsible for day to day ETF operations, escalation and resolution of issues, as well as longer term projects.WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser.Expected base pay rates for the role will be between $82,000 and $133,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit: .Employment Type:Full timeJob Level:ProfessionalPosted Date:Apr 06, 2026ATS Job Description Test:Department:Product Support & Services IM