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Remote Bilingual Vietnamese CX Specialist

Jobleads-US

California
  • Remote job

Alignment Health seeks a Customer Experience Specialist to deliver compassionate, seamless service to members. This remote role requires bilingual Vietnamese/English proficiency and the ability to navigate multiple systems, documenting interactions in real time while addressing inquiries and issues.

Ideal candidates have 2+ years in healthcare-related customer service, with a high school diploma or higher. Training emphasizes HIPAA compliance, confidentiality, and KPI-driven performance.

#J-18808-Ljbffr Jobleads-US
Vacancy posted 2 days ago
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