Inside Sales Assistant (Part-Time)

Description

The Inside Sales responsibilities include generating reports, analyzing data, processing orders, and monitoring inventory. To be successful in this position, the ideal candidate must work effectively in a high-volume, fast-paced environment. The candidate should be a fast learner, highly resourceful, and able to manage multiple priorities.

Essential Duties and Responsibilities: 

• Respond to customer inquiries regarding order status, product availability, and related requests.
• Process customer purchase orders.
• Support marketing activities and sales-related procedures.
• Work with the Warehouse and Accounting departments to help keep accounts receivable current.
• Generate and prepare weekly reports for Sales, Account Managers, and customers.
• Communicate with customers regularly regarding account needs, product promotional activities, inventory levels, and sales performance.
• Monitor shipment schedules to help ensure timely delivery.
• Manage multiple tasks and shift priorities as needed.
• Generate reports as requested by Sales or supervisors.
• Work collaboratively with Sales, Product Managers, Forwarders, and customers to support shipments and deliveries.
• Work with Warehouse and Accounting teams to ensure orders are shipped and invoiced on time and to follow up on product returns.
• Perform other duties and responsibilities as assigned by management.

Knowledge and Skills:

• Good organizational skills.
• Good communication and negotiation skills.
• Bilingual in English and Mandarin preferred.
• Business major background preferred.
• Strong Excel skills

Required Qualifications:

• Currently pursuing an undergraduate degree in Business, Marketing, Sales, Supply Chain, or a related field.
• Previous part-time, internship, or campus work experience in sales, customer service, retail, marketing, or administrative support preferred.
• Experience with Microsoft Excel, data tracking, order coordination, or customer communication is a plus.

Working Conditions:

• Office Only: Typically works in an office environment
• Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time 

$20-$26/hourly is the estimated pay range for this role working in Fremont, California office. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our comprehensive employee benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).