Change Control Lead (Video Streaming Technologies)

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. About the Job You're Considering We are seeking a Change Control Lead to oversee and govern software and configuration changes across video streaming and set-top box platforms, ensuring high-quality releases with minimal customer impact. This role requires strong expertise in video technologies, streaming ecosystems, networking, Linux environments, and release management, along with the ability to assess risk, drive change review decisions, and collaborate across multiple engineering and operations teamsLocation Philadelphia, PA, Hybrid, 3 days a weekYour Role As a Change Control Lead, you will be responsible for governing, evaluating, and driving all software and configuration and changes impacting video/set-top box platforms, ensuring stability, quality, and minimal customer impact. You will lead the change review and approval process by assessing risk, impact, and readiness of proposed changes across video systems, middleware, firmware, and network components. You will leverage strong analytical thinking to evaluate field issues, proposed fixes, and enhancements, ensuring that only well-vetted and high-quality changes are promoted to production. You will collaborate closely with triage, development, QA, release management, and operations teams to ensure alignment on priorities, root cause insights, and deployment strategies. You will drive decision-making during change control boards (CCB), balancing urgency, risk, and business impact while providing clear recommendations. You will analyze Business Intelligence, telemetry, and field metrics (e.g., crash rates, playback failures, network performance) to proactively identify risks associated with changes and prevent regressions. You will ensure proper change documentation, traceability, rollback strategies, and compliance with release governance processes. You will lead incident reviews related to change failures and drive continuous improvement in change management practices. You will operate in a fast-paced environment, coordinating across multiple teams and stakeholders, ensuring timely and high-quality releases. You will mentor and guide team members, leveraging team strengths and improving capabilities through training and structured processes. You will stay current with evolving tools, technologies, and best practices in video platforms, cloud services, monitoring systems, and DevOps methodologies Your Skills & Experience Strong knowledge of video technologies, set-top box (STB) platforms, streaming ecosystems, and video delivery systems. Good understanding of networking, Wi-Fi, Linux environments, software architecture, system integration, and C/C++ based systems. Experience with change control, release management, production support, SDLC, Agile methodologies, and version control processes. Hands-on experience with tools such as Splunk, Elastic, or Datadog, along with strong risk assessment, troubleshooting, and problem-solving capabilities. Ability to lead change control boards, make decisions under pressure, manage cross-functional stakeholders, prioritize competing demands, and drive operational excellence. The base compensation range for this role in the posted location is: $53,580 - $122,400/year Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.