Forklift Technician

Technician - Oakland, CaliforniaTowlift Oakland is looking for an experienced Field Service Technician! Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools and vans.Essential FunctionsDiagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.Inspect used parts to determine changes in factory specifications.Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.Position Qualifications EducationHigh School Diploma or equivalent. Vocational or technical certification preferred.Requirements2+ years of experience in a service technician role.Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.Valid Driver's License and driving record acceptable to insurance company.Ability to work independently and to effectively prioritize demands and execute tasks.Strong attention to detail, project management, and organizational skills.Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.Adhere to company's core values.We are a drug free workplace. All positions require pre-employment screening.BenefitsAll shifts Monday - Friday 7:00 am - 3:30 pm$2,000 sign-on bonus and referral bonus opportunitiesCompetitive salary with monthly bonus opportunitiesComprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing.Tool loan programAnnual Boot, Safety Glasses, and Gym Reimbursement ProgramsCompany provided: Modern service van: Including fuel card and maintenanceLaundered uniformsTechnology: iPad, laptop, and iPhoneSpecialized toolsPPETowlift is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.