Resident Services Director LPN/RN

Job Description

Job Description

Resident Services Director (LPN/RN)

Crossroads Assisted Living – Northglenn, CO

Crossroads Assisted Living is seeking a compassionate, organized, and experienced Resident Services to lead the clinical team and help ensure our residents receive exceptional care in a warm, supportive assisted living environment.

If you are a strong leader who thrives in senior care, values compliance, and enjoys mentoring staff while making a daily difference in the lives of seniors, we’d love to meet you.

Position Summary

The Resident Services is responsible for overseeing the day-to-day clinical operations of the community, ensuring quality resident care, regulatory compliance, and effective leadership of caregiving and medication staff. This role partners closely with department leaders to promote resident wellness, safety, and excellent service.

Key Responsibilities

• Supervise and support the clinical/care staff team 
• Complete resident assessments upon move-in and as needs change 
• Develop, update, and oversee resident care plans 
• Review incident/accident reports and ensure timely follow-up 
• Maintain compliance with state regulations and community policies 
• Conduct staff training and continuing education sessions 
• Monitor resident wellness and communicate changes appropriately 
• Partner with families, physicians, pharmacies, and outside providers 
• Assist with audits, surveys, and quality improvement initiatives 
• Foster a positive, accountable, and team-focused culture 

Qualifications

• Current Colorado LPN or RN license in good standing 
• Minimum 2 years of experience in assisted living required 
• Prior leadership or supervisory experience preferred 
• Strong knowledge of state regulations and compliance standards 
• Experience with assessments, care plans, and incident management 
• Excellent communication and organizational skills 
• Compassionate, professional, and dependable 

Why Join Crossroads?

• Supportive leadership team 
• Meaningful work serving seniors 
• Positive community culture 
• Opportunity to lead and grow professionally 
• Competitive pay based on experience 

Apply Today

If you are passionate about senior care and ready to lead a dedicated team, apply now to join Crossroads Assisted Living.