Customer Care Representative (BDC) | Entry Level | Paid Training| $39K-$45K
$39k - $45kPuyallup Used Cars
Customer Care RepresentativeDo you enjoy talking with people, staying organized, and helping customers have a great experience? Larson Automotive Group is hiring a Customer Care Representative to join our Business Development Center (BDC).In this role, you'll answer incoming calls, schedule appointments, follow up with customers, and help connect them with the right sales or service team.No automotive experience is required—we'll provide the paid training you need to succeed.What You'll Get$39,000 – $45,000 annual compensationFull-time consistent scheduleHands on paid training with ongoing coaching and professional developmental supportCareer advancement opportunities into sales, service and parts positionsTeam-focused culture with supportive leadershipWhat You'll DoServe as a primary point of contact for customer phone callsHelp create a positive first impression for every customerSchedule service appointments and coordinate customer communication between departmentsSupport service and sales departments with administrative coordinationMaintain accurate notes, follow-up, and organization throughout the dayDeliver consistent, high-quality customer care experiencesWhat We're Looking ForStrong communication and phone skillsAbility to stay calm and professional under pressureOrganized multitasker with attention to detailPositive, dependable, and team-oriented work styleCustomer service, hospitality, call center, or receptionist experience preferredBenefits & PerksMedical, Vision & Dental Insurance (including a $0 cost medical plan option)Company-Paid Life & AD&D Insurance401(k) with Company MatchPaid Time Off & HolidaysEmployee Assistance Program (EAP) – free confidential support for mental, legal, financial, and family mattersEmployee Vehicle Purchase Program – exclusive pricing on all brands we offerWhy Join Larson Automotive?We believe a job should be the beginning of a career, not just a place to clock in and out. At Larson, employees have opportunities to learn new skills, take on new challenges, and grow within our organization. We are committed to helping our team members build a future they can be proud of.Choosing where you work is an important decision. At Larson Automotive Group, we are committed to creating an environment where every employee feels welcomed, respected, and supported from day one. We believe in treating people fairly, doing the right thing, and providing opportunities for our team members to develop and succeed. Larson proudly offers equal employment opportunities to all qualified candidates.Apply Today!Your first step into the automotive industry starts here. Apply now and begin building your career with Larson.RequirementsExcellent communication and active listening skillsStrong customer service and interpersonal skillsAbility to multitask and stay organized in a fast-paced environmentComfortable speaking with customers by phone and through written communicationStrong attention to detail and accurate data entry skillsDesire to build a long-term career within Larson Automotive Group.Dependable, professional, and team-orientedCustomer service, retail, hospitality, receptionist, or call center experience is helpful but not requiredTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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