General Manager - Massage Envy #0523

Job Description

Job Description

Are you an experienced manager with demonstrated success driving sales goals and providing amazing customer experience? Are you passionate about building teams, developing talent, and inspiring confidence? If the answer is "YES", we want you on our team.

We are seeking an experienced and highly motivated General Manager to lead the operations of our Massage Envy at Boca Park in Las Vegas. As a key player in our organization, you will be responsible for driving sales goals, building teams, developing talent, motivating the team, and providing amazing customer experiences. As the leader in accessible massage and skincare, we're dedicated to enhancing our clients' well-being through exceptional service.

 

Why Work with Us?

We offer a comprehensive benefits package designed to support and reward you:

 

• Healthcare Coverage: 50% employer-paid healthcare for full-time employees, including medical, vision, dental, accident, short-term disability, long-term disability, and life insurance.

 

• Rewarding Compensation: Base salary with bonus pay on membership and retail sales. The harder you work, the more you can earn.

 

• Paid Leave: Nevada Paid Leave (NVPL).

 

• Complimentary Services: Free and discounted massage and facial services.

 

• Retail Discounts: Up to 40% off retail products, including medical-grade skincare lines.

 

• Referral Program: Earn up to $250 for referring a friend.

 

• Commitment to Safety: A safe environment for employees and clients.

 

• Positive Work Culture: Join a supportive and dynamic team.

 

• Career Advancement: Long-term career planning and advancement opportunities.

 

• Professional Training: Ongoing training to enhance your leadership and management skills

 

What We’ll Accomplish Together

As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:

• Lead and Inspire: Guide a team of caring professionals to deliver excellent experience to every client every day.

 

• Drive Success: Ensure our location thrives by managing daily operations, driving membership, promoting retail sales, and achieving performance goals.

 

• Foster Growth: Provide ongoing training and mentorship to empower your team to improve and grow.

 

• Ensure Excellence: Maintain a clean, safe, and therapeutic environment for clients and staff.

 

• Build Relationships: Develop positive relationships with employees, members, and guests, ensuring a welcoming atmosphere for all.

 

• Resolve Challenges: Guide the sales and customer service team to positively resolve customer challenges.

 

• Promote Wellness: Help clients on their wellness journeys by driving membership sales, promoting retail sales, and partnering with the franchisee to set and achieve performance goals.

 

• Operational Excellence: Manage inventory, deposits, and ensure compliance with all labor and employment laws, including local and state licensing laws.

 

• Foster a Positive Culture: Create a strong workplace culture where employees feel valued, recognized, and connected to the mission.

 

• Model Core Values: Embody Massage Envy's values of optimism, gratitude, excellence, consistency, and empathy.

 

What it Takes to Succeed

A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:

• Smart and experienced with prior background in management, marketing, sales, service or retail, and a college degree (preferred).

 

• Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.

 

• Top performers, who can set goals, prioritize work, analyze business performance, and delegate effectively.

 

• Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.

 

• Good with people, building trust and confidence, and developing positive relationships with employees, members, and guests.

 

Apply now

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

 

We Believe Our Differences Make Us Better

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

Job Type: Full-Time Compensation: $21 - $23 per Hour

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location