Patient-Centric Pharmacist Retail Health Advocate
Reverhealth
At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.
Position Summary:Position Summary Revere Health is seeking a motivated, customer service-oriented, licensed Pharmacist to join our busy retail pharmacy team in a full-time capacity. This is an excellent opportunity to become part of a thriving, energetic, patient-focused location. The Pharmacist provides clinical and retail pharmacy services while ensuring medications are dispensed safely, accurately, and in compliance with applicable state and federal laws, regulations, professional standards, and Revere Health policies and procedures. The Pharmacist will work collaboratively with pharmacy staff, providers, clinic teams, patients, and caregivers to promote exceptional patient care and support the growth and expansion of pharmacy services. Independent retail pharmacy experience and experience with PioneerRx pharmacy management software are preferred.
Essential Job Functions: Provide support for all facets of daily pharmacy operations, ensuring compliance with applicable state and federal laws, regulations, and Revere Health policies and procedures. Accurately review, verify, fill, compound when appropriate, label, and dispense prescription medications, devices, and applicable non-prescription products. Perform prospective drug utilization review, including evaluation for appropriate dosing, drug interactions, allergies, therapeutic duplication, contraindications, and other medication-related concerns. Counsel patients and caregivers on prescription medications, over-the-counter products, devices, administration techniques, side effects, storage, adherence, and other medication-related questions. Collaborate with prescribers and other healthcare professionals to clarify prescriptions, resolve medication-related issues, and promote safe and effective medication therapy. Maintain accurate and complete patient medication records and make reasonable efforts to obtain relevant medication histories. Ensure pharmacy personnel provide safe, accurate, courteous, and timely service to patients and their authorized agents. Supervise, support, and provide education and training to pharmacy interns and pharmacy technicians within the scope permitted by applicable law. Support and enforce pharmacy policies related to the procurement, storage, distribution, disposal, and security of prescription drugs, controlled substances, devices, chemicals, biologicals, and other pharmacy inventory. Maintain appropriate controls against theft, loss, diversion, and unauthorized access to medications and pharmacy records. Maintain all required pharmacy records, including records related to controlled substances, inventory, purchasing, dispensing, compounding, returns, waste, and other transactions, in accordance with applicable requirements. Ensure timely and accurate reporting to the Controlled Substance Database and other required state or federal reporting systems. Monitor automated pharmacy systems and pharmacy technology to ensure appropriate operation, accuracy, recordkeeping, and security safeguards. Assist with inventory management, including ordering, receiving, stocking, rotating, monitoring expiration dates, addressing shortages, and managing returns or recalls. Support pharmacy initiatives designed to improve patient care, customer service, workflow efficiency, medication adherence, and pharmacy growth. Respond to patient, customer, provider, and staff questions or concerns in an efficient, professional, and courteous manner. Address customer complaints appropriately and escalate concerns when necessary. Assist with opening and closing procedures, including securing medications, registers, pharmacy access points, door keys or codes, and alarm systems. Follow internal loss-prevention procedures and promptly report suspected medication loss, diversion, theft, safety events, or compliance concerns. Maintain a clean, organized, safe, and patient-ready pharmacy environment. Participate in quality improvement activities, audits, inspections, staff meetings, and required training. Maintain schedule flexibility to provide coverage for the Pharmacy Director and other pharmacists as operationally needed. Perform other duties as assigned.
Qualifications: Bachelor's degree in pharmacy (R.Ph.) or Doctor of Pharmacy (PharmD) degree from an accredited college or school of pharmacy. Current, unrestricted pharmacist license in the state of practice. Minimum of three years of retail pharmacy experience. Knowledge of and experience with basic compounding practices. Current immunization certification, or ability to obtain certification, if required for the role or location. Current Basic Life Support/CPR certification, if required by department or organizational policy. Ability to meet all applicable licensing, credentialing, background check, and continuing education requirements. Preferred Independent retail pharmacy experience. Experience using PioneerRx pharmacy management software. Experience with inventory management, controlled substance compliance, and pharmacy operations. Experience supervising, training, or mentoring pharmacy technicians and interns. Familiarity with pharmacy quality-improvement and medication safety practices.
Knowledge, Skills, and Abilities; Strong patient-service mindset and commitment to providing safe, compassionate, and high-quality care. Strong interpersonal communication, prioritization, and organizational skills. Ability to communicate effectively, both orally and in writing, with patients, caregivers, providers, staff, and external partners. Ability to work independently, exercise sound professional judgment, and function effectively as a collaborative team member. Strong attention to detail and ability to maintain accuracy in a fast-paced environment. Ability to manage competing priorities, adapt to changing workflow demands, and meet deadlines. Demonstrated ability to plan, organize, direct, and control pharmacy processes and staff activities. Ability to lead, motivate, delegate, follow up, and address conflict constructively. Action-oriented approach with a focus on continuous improvement, accountability, and problem solving. Working knowledge of applicable pharmacy laws, regulations, professional standards, and medication safety principles. Proficiency with pharmacy systems, electronic health records, point-of-sale systems, and standard computer applications.
Work Environment and Physical Requirements; Work is performed primarily in a retail pharmacy and clinical healthcare setting. Requires prolonged periods of standing, walking, and working at a pharmacy workstation. Requires frequent use of computers, pharmacy systems, telephones, and other office or pharmacy equipment. May require occasional lifting, carrying, pushing, or moving pharmacy supplies and inventory. Requires the ability to communicate effectively with patients, providers, and staff in person and by telephone.
Hours:Monday to Friday 8:00-6:30, Saturday 9-1 40hr salaried position
Additional Notes:Additional Information This job description is intended to describe the general nature and level of work performed by employees in this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Duties and responsibilities may change based on business needs, applicable law, and organizational requirements.
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