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Senior Healthcare Service Designer (Remote)

Humana

New York, NY
  • Remote job

Humana Inc. seeks a Senior Professional Service Designer to lead service design projects improving patient, customer, and caregiver experiences across CenterWell lines of business. You will translate insights into service concepts and actionable recommendations aligning people, processes, tech, and data. You will plan and facilitate discovery research, conduct interviews, and create blueprints and journey maps to clarify frontstage and backstage interactions and dependencies. #J-18808-Ljbffr Humana

Vacancy posted 3 days ago
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