Order Processing Specialist

Join to apply for the Order Processing Specialist role at JetBrains At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create. We're looking for a highly organized and detail-oriented individual to join our team as an Order Management Specialist. You will play a critical role in supporting our sales operations by processing orders accurately and efficiently. This role requires strong attention to detail, clear communication, and a proactive attitude. You will collaborate closely with Sales, Finance, Customer Support, and other internal teams to ensure a seamless order fulfillment process and outstanding customer experience. Responsibilities Process customer orders with speed and accuracy using internal systems Coordinate with the Sales team to validate order details, discounts, and special terms Collaborate with Finance to ensure accurate invoicing and payment tracking Respond to internal and external order-related inquiries in a timely and professional manner Identify and resolve discrepancies or issues in order processing workflows Maintain accurate and up-to-date records in the order management system Continuously seek improvements in order processing procedures and support documentation Assist in onboarding and training new team members as needed Qualifications A detail-oriented approach to their work Excellent organizational and time-management skills Professional, proactive communication and collaboration skills A willingness to learn internal tools and adapt to new processes The ability to manage multiple tasks and deadlines in a fast-paced environment Ideal candidate experience Prior experience in sales operations, order management, or administrative support Experience using NetSuite Proficiency in Excel and G Suite Seniority level Mid-Senior level Employment type Full-time Job function Administrative and Sales Industries Technology, Information and Media #J-18808-Ljbffr