Security Support Specialist

Security Support Specialist

Security Support Specialists start on 2nd shift (2:30p-10:30p) or 3rd shift (10:30p-6:30a) and work a rotating schedule of 6 days working and 2 days off with two 3-day weekends every 5th week. The eligible list created from this posting will be used for future Security Support Specialist vacancies for the next six (6) months.

Commitment to Equity & Inclusion

As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.

Definition and Examples of Duties

Under minimal supervision, receive, dispatch, and monitor the coordinated communications of sworn and civilian personnel; maintain secure access points, monitor, and facilitate the movement of staff, residents, and visitors within the Dane County Jails (DCJ); operate centralized control rooms, public visitation areas, and all fingerprinting stations; manage resident property and jail supplies; have direct daily interactions with law enforcement personnel and newly arrested/incarcerated persons; work in a correctional environment; dispatch emergency instructions to staff and civilians in secure areas of the DCJ; provide instruction and direct building evacuations of citizens, personnel, and residents; provide customer service and instructions to the public; perform related duties as required.

Education, Training and Experience

Any combination of education and experience equivalent to graduation from high school. Must have additional combination of work experience equivalent to two (2) years full time employment, college/vocational training, or military experience. Previous experience in corrections, law enforcement, or other criminal justice related fields is desirable. Ability to perform data entry with net keystrokes of 6,000 per hour with a minimum of 90% accuracy.

Special Requirements

All candidates must be able to successfully pass background investigations which includes fingerprinting; must have no felony convictions; must maintain CPR and current Wisconsin TIME System certifications; must be able to remain at a work station for long periods of time; as an essential employee, must be available to work nights, weekends, holidays, during severe weather conditions and mandatory overtime to maintain minimum staffing levels; must successfully complete a six month probationary period that includes on-the-job training.

Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 – 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.). Management reserves the right to make employment contingent upon successful completion of the background check.

For Bilingual Positions: Provide services in both English and the required foreign language (e.g., Spanish, Arabic, Hmong, etc.). Applicants being considered for bilingual positions will be tested during the recruitment process prior to employment. This will primarily consist of passing an oral language proficiency assessment from English to foreign language and foreign language to English, but may require additional language testing, such as written translation, if it is an essential function of the job.

If applicable, individuals may confirm with the Employee Relations Division whether results of bilingual language certifications/ examinations they currently hold qualify them for the position's bilingual designation.

Physical and Environmental Work Requirements: The Security Support Specialist must be capable of working in a fast-paced, stressful environment. The Security Support Specialist must be capable of lifting a minimum of regularly/including 25 lbs., including above shoulder and at least 50 lbs. in the position of Central Supply. The Security Support Specialist must pass a hearing test and have the ability to stand for the majority of an 8 - 12 hour shift.

Knowledge, Skills and Abilities

Ability to dispatch clear and concise information; ability to analyze and react quickly and capably in stressful situations; ability to process, organize and prioritize a significant volume of tasks; ability to operate high-risk duty stations in fast-paced, stressful work environments; ability to communicate effectively and remain calm in stressful and emergency situations; ability to conduct themselves in a courteous manner and maintain a professional demeanor when communicating with upset citizens and disruptive or disrespectful residents; ability to mitigate volatile situations; ability to supervise, direct, and instruct residents in Visitation and Central Booking; ability to operate complex touchscreen controls, video surveillance, and multi-channel radio systems, ability to perform the emergency shutdown procedures and coordinate emergency responses; ability to operate specialized security equipment; ability to operate two-way multi-channel radio; uphold confidential policies and regulations; ability to interpret and apply directives, policy and procedures of the DCSO; ability to use independent thought and discretion; ability to perform an extensive amount of data entry; ability to interpret court ordered temporary restraining orders (TRO) and in-custody keep-separate issues; ability to deliver and manage all supplies required for daily operations; possess above average time management skills; ability to establish and maintain effective working relationships with co-workers and visitors.

Benefits

Become a part of the Dane County Team! We offer a wide range of benefits including fully paid dental and HMO health insurance premiums for full time employees/pro rated for part time employees. The County will also provide contributions towards POS health insurance premiums and short/long term disability. Additional benefits available include long term care, vision coverage, flex spending account and deferred compensation programs paid in full by the employee and a wellness program.

Bilingual Pay: Employees who work in bilingual designated positions receive an additional $2.00 per hour. Undesirable Hours Premium Pay: Employees may receive undesirable hours pay of $2.00 for anytime worked between 6:00 p.m. and 6:00 a.m and for anytime on Saturday and/or Sunday. (not applicable with all employee groups). Paid Parental Leave: Dane County also provides 12 weeks of paid parental leave for birth or adoption of a child. Caregiver Leave: Dane County offers 80 hours of paid leave to care for an ill family member. Telecommuting: Telecommuting allows employees to work remotely for all or part of their work week. Dane County considers telecommuting to be a viable, flexible option when both the employee and the job are suited to such an arrangement. Student Loan Forgiveness: If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program. WI Retirement System: Employees hired after 7-1-11 must be expected to work a minimum of 1200 hours annually to be enrolled in the Wisconsin Retirement System when hired.