Leisure Sales Agent

Leisure Sales Agent

Grand Pacific Resorts Inc - Carlsbad, CA 92008

Overview

Salary Range $16.00 - $16.00 Hourly Position Type Full Time Job Shift 1st Shift

Description

Primary Purpose:

Responsible for effectively presenting and selling our product to clients, generating maximum net sales volume that achieves or exceeds targeted goals and % mortgaged on sales contracts. Maintains a professional and ethical presentation. Committed to ACC's operating policies, procedures, sales and customer service philosophies.

Key Accountabilities/ Essential Function:

• Engages with sellers by telephone, mail, or in person to complete all proper forms to list seller timeshare intervals for sale with ACC.
• Recommends selling price to sellers to yield the desired net proceeds (requires ability to calculate simple math formulas).
• Negotiates mutual agreeable price between seller and buyer which both parties can agree is fair.
• Communicates with sales worksheets (and all other legally required documentation) accurately for timely submission to Contracts Department.
• Abides by California laws and regulations governing real estate, timeshare and product sales.
• Presents and sells product to new clients utilizing only standardized, company-provided materials/ tools and presentations standards. Use of individual sales materials is strictly prohibited.
• Adheres strictly to sales price and finance terms provided by Management.
• Provides accurate and full disclosure of any materials/ facts related to sale in a timely manner.
• Assures all finance guidelines, first day incentives and contract procedures are followed.
• Conducts "cold" telephone sales to persuade timeshare sellers to list their timeshare week with ACC.
• Presents a professional sales presentation of products and serves and meets and/ or exceeds company and personal sales goals of assigned market/ line.
• Upholds all brand standards of the ACC product being sold.
• Represents the product and ACC in the highest degree of professionalism and integrity.
• Ensures proper business etiquette and responsibilities of the position are maintained at all times.
• Obtains thorough knowledge of and strictly adheres to all corporate and departmental policies and procedures.
• Strictly complies with all established work schedules - all overtime must be pre-authorized by assigned Sales Manager.
• Must attend all department sales training.
• Is accountable to and carries out all other reasonable requests by management.
• Fosters an environment of outstanding guest service for our owners and guests.
• Fosters an environment of teamwork with all Associates and company departments.
• Conducts herself/ himself in a professional manner at all times whether interacting with internal staff or customers.
• Creates a team atmosphere that accomplishes the "Vision Statement" including the support of policies, procedures and philosophies.
• Complies with all applicable requirements for employees set out in the ACC Employee Handbook.
• Complies with established grooming standards and dress codes.
• Will be evaluated on at least an annual basis, and more frequently if deemed appropriate by Management.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon particular requirements of ACC.

Attends all developmental / company programs and meetings

Able to work individually on a team of Sales professionals to achieve goals

Provides proper information and communication to all managers

Key Relationships;

• Timeshare Tour Customer
• Timeshare Owner
• Sales Agents
• Quality Assurance Team
• Contract Processor Team
• Marketing
• Administrative Team
• Leadership Sales & Marketing

Qualifications

Knowledge / Qualifications / Skills / Experience

Knowledge / Skills:

• Proven track record in the sale of discretionary goods or services
• Excellent interpersonal and guest relations skills
• Ability to work a flexible schedule
• Professional appearance and attitude
• Highly driven and a self-starter
• Thorough understanding of local area

Education Qualifications:

• High School graduate or equivalent
• At least 2 year college (associate) degree preferred
• 4 year college degree
• Masters or MBA required

Certification / licenses Qualifications:

• Real Estate License, per State and/or Country requirements

Experience:

• 2 years of direct sales experience, preferably consumer sales
• Vacation Ownership experience a plus

Other Duties:

• Foster Company's commitment to achieving primary objectives:

1. First, create memorable, quality vacation experiences utilizing superior hospitality, allowing us to exceed the expectations of our guests and owners.
2. Second, give back by tasking an active role in each local community in which we operate.
3. Third, provide an atmosphere in which our Associates can excel and grow, both personally and professionally.

Regular attendance in conformance with the standards, which may be established by ACC from time to time, is essential to the successful performance of this position.

All ACC Associates must maintain a neat, clean and well-groomed appearance as outlined in the standard policies.