HOUSE KEEPING PUBLIC

House Keeping Public

Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition. Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

Duties and Responsibilities:

• Cleans rooms, hallways and restrooms.
• Cleans and maintains restaurants and banquet halls.
• Sweeps carpets.
• Empties ashtrays and urns.
• Polishes furniture and fixtures.
• Vacuums and polishes elevators.
• Keeps the front of the hotel free from trash.
• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine.
• Sweeps, mops, scrubs, waxes, and polishes floors.
• Dust and polishes metal work.
• Collects solid linen supplies in floor linen closets.
• Maintains housekeeping carts.
• Removes trash collected by room attendants.
• To perform daily assigned tasks in toilets, lifts, back areas, terrace, etc.
• To clean and maintain all equipment daily.
• To follow up a special cleaning schedule given by the housekeeping control desk.
• To comply with Lost and Found Policy of the Hotel.
• To assist Guest in Public Areas when required.
• To have good knowledge of all hotel facilities, hours of operation, restaurants, shops and function rooms.
• Responsible to maintain inventory in the Housekeeping closets.
• Post caution signs as and when required.
• Responsible to follow departmental policies and procedures.
• Responsible for upkeep of all the equipment which he is using i.e., Vacuum cleaner, trolleys, Scrubbing machine.
• Responsible for maintaining a time schedule for cleaning of their areas.
• Responsible for spring cleaning of their area as per the schedule is given to them.
• Authorised to enter into offices for maintenance or other activities like pest control, shampooing of carpet etc.

Prerequisites:

Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.